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Lenscrafters

Eye and Ear Care
  • 1 ISSUES RESOLVED
  • 607 TOTAL REVIEWS
  • $77.1K CLAIMED LOSSES
  • $473 AVERAGE LOSS
2.0
Customer service
Staff
Discounts and Special Offers
Diversity of Products or Services
Insurance Plans Acceptance
  • Some of the staff 4
  • Selection of frames 4
  • Polarized transitions 2
  • Range of products you offered 2
  • Staff 1

Customers don't like

  • Poor service3
  • Cheap lenses2
  • Over priced2
  • Smug attitude2
  • Staff attitude2
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Phonak

Eye and Ear Care
  • 0 ISSUES RESOLVED
  • 67 TOTAL REVIEWS
  • $78K CLAIMED LOSSES
  • $4.6K AVERAGE LOSS
2.3
Customer service
Staff
Discounts and Special Offers
Diversity of Products or Services
Insurance Plans Acceptance
  • Customer service 1
  • Leaving the store 1
  • Pretty good product 1
  • Sophisticated technology 1
  • Staff 1

Customers don't like

  • Does not work6
  • Product backup2
  • Customer service1
  • Retail pricing1
  • Product quality1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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