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Lenscrafters

Eye and Ear Care
  • 1 ISSUES RESOLVED
  • 596 TOTAL REVIEWS
  • $76.8K CLAIMED LOSSES
  • $474 AVERAGE LOSS
2.0
Customer service
Staff
Discounts and Special Offers
Diversity of Products or Services
Insurance Plans Acceptance
  • Some of the staff 4
  • Selection of frames 4
  • Polarized transitions 2
  • Range of products you offered 2
  • Staff 1

Customers don't like

  • Customer service6
  • Having marks on the lenses5
  • Staff attitude5
  • Poor service4
  • Smug attitude4
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Phonak

Eye and Ear Care
  • 0 ISSUES RESOLVED
  • 66 TOTAL REVIEWS
  • $78K CLAIMED LOSSES
  • $4.6K AVERAGE LOSS
2.3
Customer service
Staff
Discounts and Special Offers
Diversity of Products or Services
Insurance Plans Acceptance
  • Customer service 1
  • Leaving the store 1
  • Pretty good product 1
  • Sophisticated technology 1
  • Staff 1

Customers don't like

  • Does not work7
  • Product backup4
  • Any part of the hearing aids3
  • Battery use3
  • Retail pricing2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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