PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Nationwide Medical and LensCrafters as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Nationwide Medical
LensCrafters

Nationwide Medical and LensCrafters Overview

Total reviews
35
686
Company responses
0
0
Issues resolved
0
1

LensCrafters was first mentioned on PissedConsumer on Nov 12, 2007 and since then this brand received 686 reviews. It is 651 reviews more than Nationwide Medical received since Nov 11, 2008.

Nationwide Medical and LensCrafters Consumer Ratings

Rank
208 out of 2627 in Hospitals, Clinics and Medical Centers category
87 out of 568 in Medical Supplies and Equipment category
Customer service
261 in category
71 in category
Product or Service Quality
127 in category
92 in category
Price Affordability
130 in category
119 in category

Nationwide Medical and LensCrafters Rating Details

Customer service
1.3 (8 reviews)
1.6 (128 reviews)
Reviewer's quote

...I have been told by customer service it has been shipped. I have called over 10 days now in a row. No luck! Just on hold for 25-35 min...

PissedConsumer1109804

...I could have spend less money elsewhere and with better customer service. And the same guy has the decency saying that it wasn’t him who told me my warranty expired. R U KIDDING ME? I get it you see a lot of ppl but I swear it was the same guy...

Danny
Product or Service Quality
2.2 (5 reviews)
1.6 (86 reviews)
Reviewer's quote

...They are in a 3 year contract and do not know how to get out of a contract that is not delivering much needed service. The next step is to get a lawyer and begin legal proceedings. Please advise..

PissedConsumer1025316

...Poor customer service..

Shanae
Price Affordability
2.6 (5 reviews)
1.7 (96 reviews)
Reviewer's quote

...They charge 2-3 times the price of CPAP supplies - send unnecessary supplies. You can order CPAP supplies directly without them at a fraction of the cost..

Craig S

...And than the woman helping me showed me the price. I realized I couldn't afford their ridiculously overpriced glasses. That's when I noticed the prescription didn't have my pupil distance on it...

Dan C

Nationwide Medical and LensCrafters Pros and Cons

Pros
No votes
  • Some of the staff
  • Selection of frames
  • Range of products you offered
Cons
  • Fraudulent billing practices
  • Would not allow me to return it
  • Turning my account to collections
  • Customer service
  • Poor service
  • Customer services and the quality of the glasses

Nationwide Medical and LensCrafters Most Positive Reviews

Top rated reviews
3.2

Have had Nationwide supply my CPAP supplies for several years. I have Medicare and they have been shipping against this...

5

The BEST experience I've ever had at the eye clinic. The Dr. Orlich was funny, kind, and he knew his job extremely...

Nationwide Medical and LensCrafters Most Critical Reviews

Lowest rated reviews
1

The medical supply place I was going to, used them on my behalf and I received one order of the correct supplies. When...

1

Elaine M Dolci has got to be the worst excuse for an eye doctor ever. She works in Merritt Island / Cocoa Florida area....

Nationwide Medical and LensCrafters Latest Reviews

Recent published reviews
3

I received a shipment with supplies which were not authorized by me and contain the wrong size mask also. I'm in the...

Read all 35 reviews
1.6

CONSUMER BEWARE! I went to LensCrafters to get contacts. I went through the process of getting fitted and trained on...

Read all 686 reviews

Nationwide Medical and LensCrafters Products and Services

Most reviewed product and services
  • Nationwide Medical Customer Care (6 reviews)
  • Nationwide Medical Cpap Machine Rental (3 reviews)
  • Nationwide Medical Bipap Machine Rental (1 review)
  • Lenscrafters Eyeglasses (126 reviews)
  • Lenscrafters Manager (63 reviews)
  • Lenscrafters Customer Care (53 reviews)