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Toshiba

Computers
  • 0 ISSUES RESOLVED
  • 225 TOTAL REVIEWS
  • $160K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Staff
Exchange, Refund and Cancellation Policy
  • Basically a nice computer except the things that do not work 2
  • Tablet 1
  • Service rep was informative 1
  • Product 1
  • On time delivery 1

Customers don't like

  • Toshibas attitude2
  • Product2
  • Abusive treatment2
  • Toshibas website1
  • Toshiba not solving the problem1
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Lenovo

Computers
  • 2 ISSUES RESOLVED
  • 167 TOTAL REVIEWS
  • $240K CLAIMED LOSSES
  • $2.5K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Staff
Exchange, Refund and Cancellation Policy
  • Product 6
  • Price 4
  • Spending hours on the phone with customer support 2
  • Products when they work 2
  • Free return shipping label 2

Customers don't like

  • Customer service10
  • Product3
  • Warranty2
  • Repair service within warranty2
  • Quality2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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