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Lenovo

Computers
  • 2 ISSUES RESOLVED
  • 160 TOTAL REVIEWS
  • $84.5K CLAIMED LOSSES
  • $950 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Staff
Exchange, Refund and Cancellation Policy
  • Product 6
  • Price 4
  • Free return shipping label 2
  • Way the product looked 1
  • When it worked it was fast 1

Customers don't like

  • Customer service10
  • Product3
  • Quality2
  • Warranty2
  • Repair service within warranty2
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Sephora

Cosmetics and Toiletries
  • 0 ISSUES RESOLVED
  • 102 TOTAL REVIEWS
  • $7.5K CLAIMED LOSSES
  • $375 AVERAGE LOSS
2.1
Customer service
Website
Diversity of Products or Services
Staff
Exchange, Refund and Cancellation Policy
  • Variety of products 3
  • Range of products 3
  • Rachel 1
  • Variety 1
  • Rewards program 1

Customers don't like

  • False advertising4
  • Poor customer service4
  • Service2
  • Lazy worker1
  • Rude customer service1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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