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Lenovo

Computers
  • 2 ISSUES RESOLVED
  • 155 TOTAL REVIEWS
  • $84.2K CLAIMED LOSSES
  • $957 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Staff
Discounts and Special Offers
  • Product 6
  • Price 4
  • Spending hours on the phone with customer support 1
  • Way the product looked 1
  • Very poor 1

Customers don't like

  • Customer service15
  • Product7
  • Warranty6
  • Customer care poor competencies5
  • Repair service within warranty5
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Sephora

Cosmetics and Toiletries
  • 0 ISSUES RESOLVED
  • 96 TOTAL REVIEWS
  • $7.4K CLAIMED LOSSES
  • $390 AVERAGE LOSS
2.2
Customer service
Website
Diversity of Products or Services
Staff
Discounts and Special Offers
  • Variety of products 3
  • Range of products 3
  • Rachel 1
  • Variety 1
  • Rewards program 1

Customers don't like

  • Poor customer service10
  • Service5
  • False advertising4
  • Rude customer service4
  • Delivery3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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