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Lenovo

Computers
  • 2 ISSUES RESOLVED
  • 168 TOTAL REVIEWS
  • $240K CLAIMED LOSSES
  • $2.5K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
  • Product 6
  • Price 4
  • Spending hours on the phone with customer support 2
  • Products when they work 2
  • Free return shipping label 2

Customers don't like

  • Customer service10
  • Product3
  • Warranty2
  • Repair service within warranty2
  • Quality2
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Sephora

Cosmetics and Toiletries
  • 0 ISSUES RESOLVED
  • 114 TOTAL REVIEWS
  • $7.6K CLAIMED LOSSES
  • $346 AVERAGE LOSS
2.0
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
  • Variety of products 3
  • Range of products 3
  • Variety 1
  • Rewards program 1
  • Rachel 1

Customers don't like

  • False advertising5
  • Poor customer service4
  • Service3
  • Rude customer service1
  • No digital security1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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