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Lenovo

Computers
  • 2 ISSUES RESOLVED
  • 155 TOTAL REVIEWS
  • $84.2K CLAIMED LOSSES
  • $957 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
  • Product 6
  • Price 4
  • Free return shipping label 2
  • Way the product looked 1
  • When it worked it was fast 1

Customers don't like

  • Customer service15
  • Product7
  • Warranty6
  • Customer care poor competencies5
  • Repair service within warranty5
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Samsung Electronics

Appliances and Electronics
  • 2 ISSUES RESOLVED
  • 680 TOTAL REVIEWS
  • $560K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
  • Quality of tv 2
  • Design 2
  • Features 2
  • To try out their android 1
  • Tv when it worked 1

Customers don't like

  • Customer service15
  • Lack of warranty coverage6
  • Appliance reliability5
  • Poor quality5
  • Way they do business3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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