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Lenovo

Computers
  • 2 ISSUES RESOLVED
  • 156 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Staff
Exchange, Refund and Cancellation Policy
  • Product 6
  • Price 4
  • Free return shipping label 2
  • Way the product looked 1
  • When it worked it was fast 1

Customers don't like

  • Customer service16
  • Product7
  • Warranty6
  • Customer care poor competencies5
  • Repair service within warranty5
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Sams Club

Supermarkets and Malls
  • 3 ISSUES RESOLVED
  • 1097 TOTAL REVIEWS
  • $180K CLAIMED LOSSES
  • $657 AVERAGE LOSS
2.2
Customer service
Website
Diversity of Products or Services
Staff
Exchange, Refund and Cancellation Policy
  • Prices 8
  • Convenience 3
  • Produce 3
  • Reasonable price 3
  • Varity of items 2

Customers don't like

  • Customer service18
  • Customer service is horrible11
  • Rude help10
  • Crappy customer service9
  • Terrible service5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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