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Lenovo

Computers
  • 2 ISSUES RESOLVED
  • 155 TOTAL REVIEWS
  • $84.2K CLAIMED LOSSES
  • $957 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Staff
Exchange, Refund and Cancellation Policy
  • Product 6
  • Price 4
  • Spending hours on the phone with customer support 1
  • Way the product looked 1
  • Very poor 1

Customers don't like

  • Customer service15
  • Product7
  • Warranty6
  • Customer care poor competencies5
  • Repair service within warranty5
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Sams Club

Supermarkets and Malls
  • 3 ISSUES RESOLVED
  • 1072 TOTAL REVIEWS
  • $180K CLAIMED LOSSES
  • $659 AVERAGE LOSS
2.2
Customer service
Website
Diversity of Products or Services
Staff
Exchange, Refund and Cancellation Policy
  • Prices 8
  • Produce 3
  • Reasonable price 3
  • Store 2
  • Varity of items 2

Customers don't like

  • Customer service17
  • Customer service is horrible11
  • Rude help10
  • Crappy customer service9
  • Terrible service5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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