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Lenovo

Computers
  • 2 ISSUES RESOLVED
  • 161 TOTAL REVIEWS
  • $85.2K CLAIMED LOSSES
  • $947 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Product 6
  • Price 4
  • Free return shipping label 2
  • Way the product looked 1
  • When it worked it was fast 1

Customers don't like

  • Customer service10
  • Product3
  • Quality2
  • Warranty2
  • Repair service within warranty2
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Sams Club

Supermarkets and Malls
  • 4 ISSUES RESOLVED
  • 1149 TOTAL REVIEWS
  • $180K CLAIMED LOSSES
  • $659 AVERAGE LOSS
2.3
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Prices 8
  • Convenience 3
  • Produce 3
  • Reasonable price 3
  • Some products are cheap 3

Customers don't like

  • Customer service7
  • Crappy customer service4
  • Incompitent employees4
  • Rude help4
  • Awful customer service for first time customer3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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