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Lenovo

Computers
  • 2 ISSUES RESOLVED
  • 155 TOTAL REVIEWS
  • $84.2K CLAIMED LOSSES
  • $957 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Staff
Discounts and Special Offers
  • Product 6
  • Price 4
  • Spending hours on the phone with customer support 1
  • Way the product looked 1
  • Very poor 1

Customers don't like

  • Customer service15
  • Product7
  • Warranty6
  • Customer care poor competencies5
  • Repair service within warranty5
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Office Depot

Computers
  • 3 ISSUES RESOLVED
  • 286 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Staff
Discounts and Special Offers
  • Product variety 3
  • Initial service 3
  • Range of products 1
  • Store shopping 1
  • Store customer service 1

Customers don't like

  • Poor customer service13
  • Customer service12
  • Cusomer service delivery8
  • Not delivered on time8
  • Horrible service8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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