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Lenovo

Computers
  • 2 ISSUES RESOLVED
  • 167 TOTAL REVIEWS
  • $240K CLAIMED LOSSES
  • $2.5K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
  • Product 6
  • Price 4
  • Spending hours on the phone with customer support 2
  • Products when they work 2
  • Free return shipping label 2

Customers don't like

  • Customer service10
  • Product3
  • Warranty2
  • Repair service within warranty2
  • Quality2
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Office Depot

Computers
  • 3 ISSUES RESOLVED
  • 309 TOTAL REVIEWS
  • $140K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
  • Product variety 3
  • Initial service 3
  • Some products 2
  • Store shopping 1
  • Store customer service 1

Customers don't like

  • Poor customer service17
  • Cusomer service delivery9
  • Office depot unaccountability4
  • Not delivered on time3
  • Service2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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