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Lenovo

Computers
  • 2 ISSUES RESOLVED
  • 160 TOTAL REVIEWS
  • $84.5K CLAIMED LOSSES
  • $950 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Staff
Exchange, Refund and Cancellation Policy
  • Product 6
  • Price 4
  • Free return shipping label 2
  • Way the product looked 1
  • When it worked it was fast 1

Customers don't like

  • Customer service10
  • Product3
  • Quality2
  • Warranty2
  • Repair service within warranty2
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Macys

Supermarkets and Malls
  • 5 ISSUES RESOLVED
  • 1139 TOTAL REVIEWS
  • $480K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
2.1
Customer service
Website
Diversity of Products or Services
Staff
Exchange, Refund and Cancellation Policy
  • Products and sales 3
  • Quality of item 3
  • Quality of products 3
  • Sale prices 3
  • Selection 3

Customers don't like

  • Poor customer service13
  • Customer service7
  • Billing and customer service6
  • False advertising of stock4
  • Staff3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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