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Lenovo

Appliances and Electronics
  • 2 ISSUES RESOLVED
  • 181 TOTAL REVIEWS
  • $240K CLAIMED LOSSES
  • $2.4K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
  • Product 6
  • Price 4
  • Spending hours on the phone with customer support 2
  • Products when they work 2
  • Free return shipping label 2

Customers don't like

  • Customer service20
  • Product3
  • Being cheated3
  • Warranty2
  • Runaround2
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Lowes

Supermarkets and Malls
  • 28 ISSUES RESOLVED
  • 3709 TOTAL REVIEWS
  • $2.1M CLAIMED LOSSES
  • $2K AVERAGE LOSS
2.0
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
  • Product 10
  • Price 8
  • Friendliness of staff 6
  • Would rate zero stars if i could 5
  • Wide variety of products 4

Customers don't like

  • Customer service87
  • Customer service received30
  • Service12
  • Lack of response10
  • Incompetent staff6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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