PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Toll Brothers and Lennar as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Toll Brothers
Lennar

Toll Brothers and Lennar Overview

Total reviews
60
409
Company responses
0
0
Issues resolved
0
4

Toll Brothers and Lennar Consumer Ratings

Rank
358 out of 1951 in Construction and Repair category
307 out of 1951 in Construction and Repair category
Customer service
243 in category
232 in category
Warranty
195 in category
167 in category
Value for money
225 in category
177 in category
Product or Service Quality
228 in category
233 in category

Toll Brothers and Lennar Rating Details

Customer service
1.2 (30 reviews)
1.3 (129 reviews)
Reviewer's quote

Poor Quality Home Builder, Awful Customer Service We closed on September 19, 2019, the house is still with a huge mess that we have not been able to move in yet. We had several issues with the sales and construction manager at the very beginning of the process and I provided negative online...

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They have very poor workmanship, and their customer service is useless, they will dismiss major issues with the home as "normal", or minor or simply as things they have no intension to fix. I'm talking about a brand new home with foundation issues and AC issues. I had to fight tooth and nail with...

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Warranty
1.3 (26 reviews)
1.6 (115 reviews)
Reviewer's quote

... never fix problems,wall in the room not straight it have to be traight not a pump and curve,people come out to say they need to cut the wall and fix it but warranty people say they don’t need to Cut end up the wall still not straight ,sheetrock never finish at one and always left some issues till now not done,color doesn’t matching after they fix and repaint....

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...Failed foundation found within 13 months of moving and now 3 years later none of these identified warranty issues have been resolved. Dozens of people paraded through our lives, through our house. Our life has been governed by Lennar's irresponsibility, delays, apathetic behavior...

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Value for money
1.5 (26 reviews)
1.8 (92 reviews)
Reviewer's quote

...They do not follow thru and all they want is your money..

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We were told that our Earnest money would be refundable for up to 30 days. (and the Earnest money was 5000, not chump change) We moved on to a newer, better house, and we had our Real Estate Agent reach out to them, and the person we were in contact with, Danielle, said, they just need to send an...

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Product or Service Quality
1.4 (25 reviews)
1.4 (127 reviews)
Reviewer's quote

Overall, it's an extremely poor quality and cheap construction home. Over a period of almost 9-month construction process, we noticed hundreds of defects and notified these defects to the construction manager but most issues were completely ignored during the entire construction process. During a...

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There have been numerous quality and material issuesDon't..

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Toll Brothers and Lennar Pros and Cons

Pros
  • Buildings look good
  • No pros
  • Miserable
  • Sales representative we dealt with
  • Location
  • Layout
Cons
  • Warranty and the quality of the build
  • Whole experience with toll brothers
  • Buildings are cheaply built
  • Bad customer service
  • Refusal to accept responsibility
  • Do not care about customers

Toll Brothers and Lennar Most Positive Reviews

Top rated reviews
3.8

We put a deposit on a home in a Toll community in Las Vegas. The total deposit was $65,000. We made many changes to the...

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5

Purchased a brand new Lennar home in Hastings Farms in Queen Creek, AZ and my rooftop has already been destroyed by...

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No votes
4.6

We own a Lannar home in Oregon and are looking to purchase another home in California. We visited the homes at El...

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Toll Brothers and Lennar Most Critical Reviews

Lowest rated reviews
1

we sign our contract for new built home from toll brtohers on 14th may 2015 ,while signing contract they told us...

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1

I don't even know where to begin. I guess I'll make a list of all the problems I've had and then just take the highlight...

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1

After living in a toll brother townhouse for 7 years,we decided to buy a single family by Toll.To our horror,the sales...

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1

EXPENSIVE, NEW BUILD FOR MY CLIENT. OPS MGR AND VICE PRESIDENT.."HERE IS YOUR EARNEST $ BACK" IF YOU DON'T LIKE IT. PICT...

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Toll Brothers and Lennar Latest Reviews

Recent published reviews
1

You guys are so unprofessional you told it it was okay to have a below story house but turn out it WAS NOT we ended up...

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No votes

Moved in Nov 27th.House borders farm field. Field is GRADED TOWARD OUR HOME. Was assured by both Jim and Tim (builders)...

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1

There is a man on your site that looks so weird! He's a 75
year old man from Arvada, CO. He has long white hair,
a head ba...

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1.7

We were told that our Earnest money would be refundable for up to 30 days. (and the Earnest money was 5000, not chump ch...

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Toll Brothers and Lennar Products and Services

Most reviewed product and services
  • Toll Brothers House Construction (12 reviews)
  • Toll Brothers Home Buying (5 reviews)
  • Toll Brothers House Building Service (4 reviews)
  • Lennar House Construction (97 reviews)
  • Lennar Customer Care (35 reviews)
  • Lennar Home Buying (26 reviews)