PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Shea Homes and Lennar as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Shea Homes
Lennar

Shea Homes and Lennar Overview

Total reviews
48
392
Company responses
0
0
Issues resolved
2
4

Lennar was first mentioned on PissedConsumer on Jun 9, 2008 and since then this brand received 392 reviews. It is 344 reviews more than Shea Homes received since May 29, 2012. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Shea Homes customer support team than with Lennar customer service.

Shea Homes and Lennar Consumer Ratings

Rank
230 out of 2995 in Construction and Repair category
299 out of 2995 in Construction and Repair category
Customer service
200 in category
223 in category
Reliability
195 in category
187 in category
Price Affordability
278 in category
209 in category

According to consumer ratings and reviews, Shea Homes ranks 69 points higher in the Construction and Repair category than Lennar. People gave Shea Homes 1.5 stars for Customer service criterion in Construction and Repair category and it is 503 points higher than the worst rated brand in this category. At the same time, Lennar was rated 1.3 stars for Customer service criterion in this category and it is 480 points higher than the worst rated brand in this category. If we look at Reliability criterion, than we see that Lennar has a higher rating than Shea Homes. Regarding Price Affordability criterion, consumers gave Shea Homes 1.9 stars and it is 60% greater than other in category. Lennar however was rated 2.2 stars and it is 70% greater than other in category.

Shea Homes and Lennar Rating Details

Customer service
1.5 (28 reviews)
1.3 (117 reviews)
Reviewer's quote

...We had issues from the beginning with customer service but that is a whole other issue. Our house has two small extensions, one at the bay window and one over the kitchen. They both began to leak during Hurricane Florence...

Shawn A

The only solution given to me by Bob "field customer service manager" who I may add is very unresponsive was to file an insurance claim and to pay out of pocket for an inspection. They clearly don't care! After you sign your closing paperwork they are pretty much done with you and any issues you...

Julia S
Reliability
1.3 (27 reviews)
1.4 (105 reviews)
Reviewer's quote

worst ever specially Karen who was real pain to deal with. She worked on her ego and not cooperative at all

Muhammad A

Newly build Lennar homes @ Clarksburg Square, Maryland. We recently moved and from Day-1 we started seeing the construction issues. Horrible Construction and irresponsible constriction team. Sales team always hypes and try to cover-up all the issues. Almost all we raised 30+ warranty issues for...

LennarConsumerAtClarskburgSquare
Price Affordability
1.9 (27 reviews)
2.2 (100 reviews)
Reviewer's quote

...ARE GOING TO BUY HOUSES IN THE VERY NEAR FUTURE BUT NEVER FROM YOU, AFTER SELLING MAJORITY OF THE HOUSE THE SCREWED ALL OF THE SHEA OWNERS BY LOWERING THE PRICE OF ONE THEIR MODELS BY $100,000 BECAUSE OF THEIR SERVICE -Feel free to contact me if you want to make it...

PissedConsumer1511596

...Lenar said if I didn't use their mortgage company, they would raise the price of the home. I noticed one problem with the house it has a design flaw. If it snows to much the water leaks into the house...

PissedConsumer1107149

Shea Homes and Lennar Pros and Cons

Pros
  • Weather
  • People who left because they had integrity
  • Location
  • Sales representative we dealt with
  • Location
  • Seller contribution
Cons
  • Poor customer service
  • No integrity
  • Leaky home
  • Bad customer service
  • Refusal to accept responsibility
  • Do not care about customers

Shea Homes and Lennar Most Positive Reviews

Top rated reviews
3.7

I bought a designer Shea home at trilogy Ocala preserve ... They claim this is resort living. Shea designed everything i...

5

Terrible fine finishers EXCEPT when it benefits their pockets. Take immaculate care of their golf course.
I do love their...

Shea Homes and Lennar Most Critical Reviews

Lowest rated reviews
1

I'd never buy a home from Shea. These people are crooked. Shea's mortgage and Shea Homes conspired to prevent my...

1

I don't even know where to begin. I guess I'll make a list of all the problems I've had and then just take the highlight...

Shea Homes and Lennar Latest Reviews

Recent published reviews
1

Before we signed a contract we were completely honest with Shea Sales and Mortgage stating we had filed for Chapter 13...

Read all 48 reviews

Sorry wrong sight not need it

Read all 392 reviews

Shea Homes and Lennar Products and Services

Most reviewed product and services
  • Shea Homes House Construction (21 reviews)
  • Shea Homes Customer Care (7 reviews)
  • Shea Homes Home Buying (5 reviews)
  • Lennar House Construction (96 reviews)
  • Lennar Customer Care (33 reviews)
  • Lennar Home Buying (24 reviews)