PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Lennar and Sandlin Custom Homes as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Lennar
Sandlin Custom Homes

Lennar and Sandlin Custom Homes Overview

Total reviews
392
23
Company responses
0
0
Issues resolved
4
0

Lennar was first mentioned on PissedConsumer on Jun 9, 2008 and since then this brand received 392 reviews. It is 369 reviews more than Sandlin Custom Homes received since Feb 21, 2012.

Lennar and Sandlin Custom Homes Consumer Ratings

Rank
299 out of 2991 in Construction and Repair category
281 out of 2991 in Construction and Repair category
Customer service
222 in category
183 in category
Product or Service Quality
224 in category
197 in category
Warranty
163 in category
142 in category

According to consumer ratings and reviews, Sandlin Custom Homes ranks 18 points higher in the Construction and Repair category than Lennar. People gave Lennar 1.3 stars for Customer service criterion in Construction and Repair category and it is 481 points higher than the worst rated brand in this category. At the same time, Sandlin Custom Homes was rated 1.6 stars for Customer service criterion in this category and it is 520 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Sandlin Custom Homes has a higher rating than Lennar. Regarding Warranty criterion, consumers gave Lennar 1.6 stars and it is 77% greater than other in category. Sandlin Custom Homes however was rated 1.9 stars and it is 80% greater than other in category.

Lennar and Sandlin Custom Homes Rating Details

Customer service
1.3 (117 reviews)
1.6 (8 reviews)
Reviewer's quote

The only solution given to me by Bob "field customer service manager" who I may add is very unresponsive was to file an insurance claim and to pay out of pocket for an inspection. They clearly don't care! After you sign your closing paperwork they are pretty much done with you and any issues you...

Julia S

We purchased a Sandlin Home in July 2019 and could not be happier. Both the sales representative and building superintendent are professional, knowledgeable and always follow up. We’ve lived in multiple states and this is our 8th new home so we had the bar set high and Sandlin Homes exceeded our...

D P
Product or Service Quality
1.4 (115 reviews)
1.6 (8 reviews)
Reviewer's quote

...Warranty/Service team another waste rather dumb team who just knows receiving and noting the service complaints. We are keep writing mails, raising the issues but they just ignores all these. It will be a BIG mistake if someone try to buy a home with Lennar...

LennarConsumerAtClarskburgSquare

EUGENE, A SALES REP FOR THE DALLAS TX AREA PERCEIVED TO BE VERY UNPROFFESSIONAL, SHORT TEMPERED ALONG WITH A HORRIBLE ATTITUDE, AND HONESTLY MADE ME FEEL UNWELCOME....ME AND MY HUSBAND WERE LOOKING FOR A NEW HOME TO PURCHASE NEAR THE MOUNTAIN HOLLOW/MOUTAIN TERRACE COMMUNITY, SO I CONTACT THE MAIN...

PissedConsumer945444
Warranty
1.6 (104 reviews)
1.9 (8 reviews)
Reviewer's quote

Spoke with the warranty guy for Lennar same response I’ll look into it, he tells me these units are designed to keep home around 20 degrees cooler than outside, well if that’s the case if it’s ninety outside it should be around seventy inside, but it’s not, the problem is the put the smallest...

Raymond S

...The home was still under its 1-year warranty. First, they delayed handling the issue. Then when finally got around to looking at the issue, they refused to honor the warranty and fix the problem because they said I told them too late even though I told them as soon as I knew about the issue...

PissedConsumer1131294

Lennar and Sandlin Custom Homes Pros and Cons

Pros
  • Sales representative we dealt with
  • Location
  • Seller contribution
  • To avoid this builder
  • Sandlin homes are quality built homes
Cons
  • Bad customer service
  • Refusal to accept responsibility
  • Do not care about customers
  • Business practice
  • Lousy management of their subs

Lennar and Sandlin Custom Homes Most Positive Reviews

Top rated reviews
5

Terrible fine finishers EXCEPT when it benefits their pockets. Take immaculate care of their golf course.
I do love their...

4.8

We purchased a Sandlin Home in July 2019 and could not be happier. Both the sales representative and building...

Lennar and Sandlin Custom Homes Most Critical Reviews

Lowest rated reviews
1

I don't even know where to begin. I guess I'll make a list of all the problems I've had and then just take the highlight...

1

EUGENE, A SALES REP FOR THE DALLAS TX AREA PERCEIVED TO BE VERY UNPROFFESSIONAL, SHORT TEMPERED ALONG WITH A HORRIBLE...

Lennar and Sandlin Custom Homes Latest Reviews

Recent published reviews

Sorry wrong sight not need it

Read all 392 reviews

We were about to look at this builder but after reading reviews, no way.

Read all 23 reviews

Lennar and Sandlin Custom Homes Products and Services

Most reviewed product and services
  • Lennar House Construction (96 reviews)
  • Lennar Customer Care (33 reviews)
  • Lennar Home Buying (24 reviews)
  • Sandlin Custom Homes House Construction (12 reviews)
  • Sandlin Custom Homes Customer Care (1 review)
  • Sandlin Custom Homes Home Warranty (1 review)