PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Lennar and Sandlin Custom Homes as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Lennar
Sandlin Custom Homes

Lennar and Sandlin Custom Homes Overview

Total reviews 421 25
Company responses 0 0
Issues resolved 4 0

Lennar and Sandlin Custom Homes Consumer Ratings

Rank
312 out of 1965 in Construction and Repair category
291 out of 1965 in Construction and Repair category
Customer service
239 in category
197 in category
Product or Service Quality
240 in category
213 in category
Reliability
197 in category
188 in category
Warranty
173 in category
149 in category

Lennar and Sandlin Custom Homes Rating Details

Customer service
1.3 (138 reviews)
1.5 (10 reviews)
Reviewer's quote

I am truly disappointed with the customer service, it is absurd that we have to be dealing and begging for solution when nobody can assist us when we need them. I have intruders invading my property and the gate service doesn't help at all. HOA is over 500 a month and it is worth nothing..

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Like a few of the reviews I've read, the sales staff at Sandlin Homes seems to be up to their old tricks of poor business practices and customer service. I have an ongoing issue with Sandlin staff (P. Butler) issuing a refund of earnest money because I didn't use their in-house lender...

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Product or Service Quality
1.4 (136 reviews)
1.6 (9 reviews)
Reviewer's quote

said its not the product, its the shady duct work and poor insulation, causing fresh air to come inside, which in turn causes the unit to have a high concentration of condensation, which lead to the massive mold. We have 61 townhomes in our community and each has had major issues with condensation,...

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...I think their business practices and customer service are some of the worst I have encountered. ..

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Reliability
1.3 (128 reviews)
1.4 (9 reviews)
Reviewer's quote

Lennar installed a 3 ton unit for my 2 storey home that is 2491 square feet my a/c keeps going out and everyone says my unit is too small for the size of house I have what recourse do I have I purchased the home in 5/2016 original owner

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We bought a new home from Sandlin Homes in 2017. Ever since then there has been nothing but problems- small and big. We decided to buy a new custom home because we did not want to deal with old homes problems yet we’ve run into nothing but problems with this house. Within the first year of owning:...

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Warranty
1.5 (123 reviews)
1.8 (9 reviews)
Reviewer's quote

...Failed foundation found within 13 months of moving and now 3 years later none of these identified warranty issues have been resolved. Dozens of people paraded through our lives, through our house. Our life has been governed by Lennar's irresponsibility, delays, apathetic behavior...

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...58 WARRANTY requests the first YEAR in home. 4 months late in getting it built, and literally build my house on an underground spring network that causes water build up, bringing an infestation of water moccasin, copperhead, rat snake, and even rattlesnake. Refusing to do anything about it...

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Lennar and Sandlin Custom Homes Pros and Cons

Pros
  • Sales representative we dealt with
  • Location
  • Layout
  • To avoid this builder
  • Sandlin homes are quality built homes
  • Cozy homes
Cons
  • Bad customer service
  • Refusal to accept responsibility
  • Lack of professionalism
  • Business practice
  • Bad customer service
  • Lousy management of their subs

Lennar and Sandlin Custom Homes Most Positive Reviews

Top rated reviews
5

Purchased a brand new Lennar home in Hastings Farms in Queen Creek, AZ and my rooftop has already been destroyed by...

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4.7

We purchased a Sandlin Home in July 2019 and could not be happier. Both the sales representative and building...

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5

Why does Lennar charge an endowment fee every time the same house is sold? Where does Lennar disclose how they spend...

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No votes

Lennar and Sandlin Custom Homes Most Critical Reviews

Lowest rated reviews
1

I don't even know where to begin. I guess I'll make a list of all the problems I've had and then just take the highlight...

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1

EUGENE, A SALES REP FOR THE DALLAS TX AREA PERCEIVED TO BE VERY UNPROFFESSIONAL, SHORT TEMPERED ALONG WITH A HORRIBLE...

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1

EXPENSIVE, NEW BUILD FOR MY CLIENT. OPS MGR AND VICE PRESIDENT.."HERE IS YOUR EARNEST $ BACK" IF YOU DON'T LIKE IT. PICT...

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1

I have a home built by Sandlin Homes. Unfortunately, I discovered a leak coming from my master bathroom shower floor....

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Lennar and Sandlin Custom Homes Latest Reviews

Recent published reviews
1

Lennar installed a 3 ton unit for my 2 storey home that is 2491 square feet my a/c keeps going out and everyone says my...

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1.4

Like a few of the reviews I've read, the sales staff at Sandlin Homes seems to be up to their old tricks of poor...

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1

I purchased my home in 2018 brand new. The home need some repairs and they never fixed anything just put bandaids. On...

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1

We bought a new home from Sandlin Homes in 2017. Ever since then there has been nothing but problems- small and big. We...

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Lennar and Sandlin Custom Homes Products and Services

Most reviewed product and services
  • Lennar House Construction (101 reviews)
  • Lennar Customer Care (36 reviews)
  • Lennar Home Buying (29 reviews)
  • Sandlin Custom Homes House Construction (13 reviews)
  • Sandlin Custom Homes Sales Representative (2 reviews)
  • Sandlin Custom Homes Customer Care (1 review)