PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ryan Homes and Lennar as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ryan Homes
Lennar

Ryan Homes and Lennar Overview

Total reviews
301
393
Company responses
0
0
Issues resolved
2
4

Lennar was first mentioned on PissedConsumer on Jun 9, 2008 and since then this brand received 393 reviews. It is 92 reviews more than Ryan Homes received since Mar 15, 2008. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Ryan Homes customer support team and Lennar customer service.

Ryan Homes and Lennar Consumer Ratings

Rank
249 out of 2743 in Construction and Repair category
302 out of 2743 in Construction and Repair category
Customer service
193 in category
231 in category
Product or Service Quality
240 in category
232 in category
Warranty
190 in category
168 in category

According to consumer ratings and reviews, Ryan Homes ranks 53 points higher in the Construction and Repair category than Lennar. People gave Ryan Homes 1.6 stars for Customer service criterion in Construction and Repair category and it is 529 points higher than the worst rated brand in this category. At the same time, Lennar was rated 1.3 stars for Customer service criterion in this category and it is 491 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Lennar has a higher rating than Lennar. Regarding Warranty criterion, consumers gave Ryan Homes 1.5 stars and it is 74% greater than other in category. Lennar however was rated 1.6 stars and it is 77% greater than other in category.

Ryan Homes and Lennar Rating Details

Customer service
1.6 (95 reviews)
1.3 (118 reviews)
Reviewer's quote

Customer service very poor. Mold start showing up, complain and get advice only that we should keep A/C running, keep all doors and windows close, have dehumidifier running in basement 24 x 7 to avoid mold! Gas range has manufacturing defect, they want to do nothing about it, giving suggestion to...

Kamlesh G

The customer service representative assigned to us was dismissive and disrespectful. He felt incredibly comfortable referring me to his supervisor on numerous occasions when I questioned his demeanor and attitude towards our concerns. Our security system caught a contractor saying in spanish that...

PissedConsumer1747490
Product or Service Quality
1.4 (93 reviews)
1.4 (116 reviews)
Reviewer's quote

...They have completely made us unhappy with the lack of service and others here at the Woodlands of Morrow are disgusted and frustrated..

PissedConsumer1698463

...Warranty/Service team another waste rather dumb team who just knows receiving and noting the service complaints. We are keep writing mails, raising the issues but they just ignores all these. It will be a BIG mistake if someone try to buy a home with Lennar...

LennarConsumerAtClarskburgSquare
Warranty
1.5 (84 reviews)
1.6 (105 reviews)
Reviewer's quote

...This is a significant warranty issue that I have continuously fought with the supporting warranty agents assigned to us during the time of purchase..

Frederick H

Roofs are suppose to sustain at least 50mph winds, their warranty does state that they do not cover "natural" elements but I perceive this as being faulty work. All I was requesting from Lennar is for assistance in determining if this was faulty work on behalf of the roofing company. The moral of...

Julia S

Ryan Homes and Lennar Pros and Cons

Pros
  • Floor plans
  • Location
  • Look of the home and layout
  • Sales representative we dealt with
  • Location
  • Seller contribution
Cons
  • Willingness to accept responsibility for actions
  • Customer service
  • Lack of actions taken to correct issues after contruction
  • Bad customer service
  • Refusal to accept responsibility
  • Do not care about customers

Ryan Homes and Lennar Most Positive Reviews

Top rated reviews
5

Ryan Homes is the best!!!!!!!!!! I have lived in my house for 3 years and havent had a single problem. Ryan Homes is a...

5

Terrible fine finishers EXCEPT when it benefits their pockets. Take immaculate care of their golf course.
I do love their...

Ryan Homes and Lennar Most Critical Reviews

Lowest rated reviews
1

I bought Ryan home. what a big mistake. they hide how to contact corporate office. today 9/12/2014 .I have replaced a wi...

1

I don't even know where to begin. I guess I'll make a list of all the problems I've had and then just take the highlight...

Ryan Homes and Lennar Latest Reviews

Recent published reviews

Want to change something on house being built...it's a $500,000 home, my current house is with Ryan Homes. I hope you...

Read all 301 reviews
1.2

We closed on our brand new home less than 6 months ago and we have dealt with an excessive amount of issues from water...

Read all 393 reviews

Ryan Homes and Lennar Products and Services

Most reviewed product and services
  • Ryan Homes House Construction (100 reviews)
  • Ryan Homes Home Buying (13 reviews)
  • Ryan Homes Customer Care (10 reviews)
  • Lennar House Construction (96 reviews)
  • Lennar Customer Care (33 reviews)
  • Lennar Home Buying (24 reviews)