PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ryan Homes and Lennar as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ryan Homes
Lennar

Ryan Homes and Lennar Overview

Total reviews 321 424
Company responses 0 0
Issues resolved 2 4

Ryan Homes and Lennar Consumer Ratings

Rank
251 out of 1977 in Construction and Repair category
313 out of 1977 in Construction and Repair category
Customer service
189 in category
236 in category
Product or Service Quality
245 in category
240 in category
Warranty
191 in category
177 in category
Reliability
198 in category
197 in category

Ryan Homes and Lennar Rating Details

Customer service
1.6 (106 reviews)
1.3 (141 reviews)
Reviewer's quote

...After paying upwards of $500,000 for a house, the customer service is horrible as well as the product is cheaply made. I would not recommend a Ryan home to anyone..

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I am truly disappointed with the customer service, it is absurd that we have to be dealing and begging for solution when nobody can assist us when we need them. I have intruders invading my property and the gate service doesn't help at all. HOA is over 500 a month and it is worth nothing..

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Product or Service Quality
1.4 (101 reviews)
1.4 (137 reviews)
Reviewer's quote

I have attempted several times to contact customer service only to be on hold for 30+ minutes then told the warranty has expired so no one can help me. I am looking for some financial assistance with rectifying these matters and restoring my faith in Ryan Homes, so I do not have to take further...

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said its not the product, its the shady duct work and poor insulation, causing fresh air to come inside, which in turn causes the unit to have a high concentration of condensation, which lead to the massive mold. We have 61 townhomes in our community and each has had major issues with condensation,...

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Warranty
1.4 (93 reviews)
1.6 (126 reviews)
Reviewer's quote

...Warranty department is way below good standards and workmanship..

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...Failed foundation found within 13 months of moving and now 3 years later none of these identified warranty issues have been resolved. Dozens of people paraded through our lives, through our house. Our life has been governed by Lennar's irresponsibility, delays, apathetic behavior...

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Reliability
1.3 (92 reviews)
1.3 (131 reviews)
Reviewer's quote

I need a callBack. My phone keeps going to voicemail if IDont answer. Please call meBack

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Your # is not working! My sales rep is not helping me or returning call text oremails!

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Ryan Homes and Lennar Pros and Cons

Pros
  • Floor plans
  • Location
  • Look of the home and layout
  • Sales representative we dealt with
  • Location
  • Layout
Cons
  • Customer service
  • Willingness to accept responsibility for actions
  • Lack of actions taken to correct issues after contruction
  • Bad customer service
  • Refusal to accept responsibility
  • Lack of professionalism

Ryan Homes and Lennar Most Positive Reviews

Top rated reviews
5

Ryan Homes is the best!!!!!!!!!! I have lived in my house for 3 years and havent had a single problem. Ryan Homes is a...

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5

Purchased a brand new Lennar home in Hastings Farms in Queen Creek, AZ and my rooftop has already been destroyed by...

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5

Home built 09/2009. Countless issues! One of many was the front door. The door wouldn't open or close without a lot...

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5

Why does Lennar charge an endowment fee every time the same house is sold? Where does Lennar disclose how they spend...

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Ryan Homes and Lennar Most Critical Reviews

Lowest rated reviews
1

I bought Ryan home. what a big mistake. they hide how to contact corporate office. today 9/12/2014 .I have replaced a wi...

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1

I don't even know where to begin. I guess I'll make a list of all the problems I've had and then just take the highlight...

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1

First of all, Ryan Homes does not care about these reviews, which is really sad.

Ryan Homes will NOT allow you to hav...

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1

EXPENSIVE, NEW BUILD FOR MY CLIENT. OPS MGR AND VICE PRESIDENT.."HERE IS YOUR EARNEST $ BACK" IF YOU DON'T LIKE IT. PICT...

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Ryan Homes and Lennar Latest Reviews

Recent published reviews
1.7

I bought a new Ryan's Home in 2014 in Bowie Maryland. Since purchasing, the pop outs in the home are awful. You get a...

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1

Your # is not working! My sales rep is not helping me or returning call text oremails!

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1.6

My review. Essentially they only care about new clients, not the people who have already purchased a home and our curren...

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1

I purchased a home in a large residential community in April 2018. At that time the streets only had a single layer of a...

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Ryan Homes and Lennar Products and Services

Most reviewed product and services
  • Ryan Homes House Construction (105 reviews)
  • Ryan Homes Home Buying (13 reviews)
  • Ryan Homes Sales Representative (4 reviews)
  • Lennar House Construction (101 reviews)
  • Lennar Home Buying (29 reviews)
  • Lennar Project Manager (2 reviews)