PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Lennar and Ryan Homes as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Lennar
Ryan Homes

Lennar and Ryan Homes Overview

Total reviews
409
307
Company responses
0
0
Issues resolved
4
2

Lennar and Ryan Homes Consumer Ratings

Rank
307 out of 1952 in Construction and Repair category
252 out of 1952 in Construction and Repair category
Customer service
232 in category
191 in category
Product or Service Quality
233 in category
239 in category
Reliability
190 in category
193 in category
Warranty
167 in category
182 in category

Lennar and Ryan Homes Rating Details

Customer service
1.3 (129 reviews)
1.5 (97 reviews)
Reviewer's quote

They have very poor workmanship, and their customer service is useless, they will dismiss major issues with the home as "normal", or minor or simply as things they have no intension to fix. I'm talking about a brand new home with foundation issues and AC issues. I had to fight tooth and nail with...

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Customer service very poor. Mold start showing up, complain and get advice only that we should keep A/C running, keep all doors and windows close, have dehumidifier running in basement 24 x 7 to avoid mold! Gas range has manufacturing defect, they want to do nothing about it, giving suggestion to...

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Product or Service Quality
1.4 (127 reviews)
1.4 (95 reviews)
Reviewer's quote

There have been numerous quality and material issuesDon't..

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...They have completely made us unhappy with the lack of service and others here at the Woodlands of Morrow are disgusted and frustrated..

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Reliability
1.4 (118 reviews)
1.3 (86 reviews)
Reviewer's quote

We were told that our Earnest money would be refundable for up to 30 days. (and the Earnest money was 5000, not chump change)We moved on to a newer, better house, and we had our Real Estate Agent reach out to them, and the person we were in contact with, Danielle, said, they just need to send an...

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I told the representative about 10 things we have wrong with our home and he just said he would let someone know in our territory

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Warranty
1.6 (115 reviews)
1.5 (86 reviews)
Reviewer's quote

...Failed foundation found within 13 months of moving and now 3 years later none of these identified warranty issues have been resolved. Dozens of people paraded through our lives, through our house. Our life has been governed by Lennar's irresponsibility, delays, apathetic behavior...

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...This is a significant warranty issue that I have continuously fought with the supporting warranty agents assigned to us during the time of purchase..

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Lennar and Ryan Homes Pros and Cons

Pros
  • Sales representative we dealt with
  • Location
  • Layout
  • Floor plans
  • Location
  • Look of the home and layout
Cons
  • Bad customer service
  • Refusal to accept responsibility
  • Do not care about customers
  • Willingness to accept responsibility for actions
  • Customer service
  • Lack of actions taken to correct issues after contruction

Lennar and Ryan Homes Most Positive Reviews

Top rated reviews
5

Purchased a brand new Lennar home in Hastings Farms in Queen Creek, AZ and my rooftop has already been destroyed by...

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5

Ryan Homes is the best!!!!!!!!!! I have lived in my house for 3 years and havent had a single problem. Ryan Homes is a...

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4.6

We own a Lannar home in Oregon and are looking to purchase another home in California. We visited the homes at El...

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5

Home built 09/2009. Countless issues! One of many was the front door. The door wouldn't open or close without a lot...

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Lennar and Ryan Homes Most Critical Reviews

Lowest rated reviews
1

I don't even know where to begin. I guess I'll make a list of all the problems I've had and then just take the highlight...

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1

I bought Ryan home. what a big mistake. they hide how to contact corporate office. today 9/12/2014 .I have replaced a wi...

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1

EXPENSIVE, NEW BUILD FOR MY CLIENT. OPS MGR AND VICE PRESIDENT.."HERE IS YOUR EARNEST $ BACK" IF YOU DON'T LIKE IT. PICT...

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1

First of all, Ryan Homes does not care about these reviews, which is really sad.

Ryan Homes will NOT allow you to hav...

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Lennar and Ryan Homes Latest Reviews

Recent published reviews
No votes

Moved in Nov 27th.House borders farm field. Field is GRADED TOWARD OUR HOME. Was assured by both Jim and Tim (builders)...

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No votes

No air conditioner. We contacted the warranty department and Arrow heating and Cooling and as of 5:00 pm no contact...

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1.7

We were told that our Earnest money would be refundable for up to 30 days. (and the Earnest money was 5000, not chump ch...

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1.9

I told the representative about 10 things we have wrong with our home and he just said he would let someone know in our...

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Lennar and Ryan Homes Products and Services

Most reviewed product and services
  • Lennar House Construction (97 reviews)
  • Lennar Customer Care (35 reviews)
  • Lennar Home Buying (26 reviews)
  • Ryan Homes House Construction (102 reviews)
  • Ryan Homes Home Buying (13 reviews)
  • Ryan Homes Customer Care (10 reviews)