PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Lennar and Ryan Homes as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Lennar
Ryan Homes

Lennar and Ryan Homes Overview

Total reviews
393
301
Company responses
0
0
Issues resolved
4
2

Lennar was first mentioned on PissedConsumer on Jun 9, 2008 and since then this brand received 393 reviews. It is 92 reviews more than Ryan Homes received since Mar 15, 2008. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Lennar customer support team and Ryan Homes customer service.

Lennar and Ryan Homes Consumer Ratings

Rank
302 out of 2741 in Construction and Repair category
249 out of 2741 in Construction and Repair category
Customer service
231 in category
193 in category
Product or Service Quality
232 in category
240 in category
Reliability
192 in category
196 in category

According to consumer ratings and reviews, Ryan Homes ranks 53 points higher in the Construction and Repair category than Lennar. People gave Lennar 1.3 stars for Customer service criterion in Construction and Repair category and it is 492 points higher than the worst rated brand in this category. At the same time, Ryan Homes was rated 1.6 stars for Customer service criterion in this category and it is 530 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Ryan Homes has a higher rating than Ryan Homes. Regarding Reliability criterion, consumers gave Lennar 1.4 stars and it is 73% greater than other in category. Ryan Homes however was rated 1.3 stars and it is 73% greater than other in category.

Lennar and Ryan Homes Rating Details

Customer service
1.3 (118 reviews)
1.6 (95 reviews)
Reviewer's quote

The customer service representative assigned to us was dismissive and disrespectful. He felt incredibly comfortable referring me to his supervisor on numerous occasions when I questioned his demeanor and attitude towards our concerns. Our security system caught a contractor saying in spanish that...

PissedConsumer1747490

Customer service very poor. Mold start showing up, complain and get advice only that we should keep A/C running, keep all doors and windows close, have dehumidifier running in basement 24 x 7 to avoid mold! Gas range has manufacturing defect, they want to do nothing about it, giving suggestion to...

Kamlesh G
Product or Service Quality
1.4 (116 reviews)
1.4 (93 reviews)
Reviewer's quote

...Warranty/Service team another waste rather dumb team who just knows receiving and noting the service complaints. We are keep writing mails, raising the issues but they just ignores all these. It will be a BIG mistake if someone try to buy a home with Lennar...

LennarConsumerAtClarskburgSquare

...They have completely made us unhappy with the lack of service and others here at the Woodlands of Morrow are disgusted and frustrated..

PissedConsumer1698463
Reliability
1.4 (106 reviews)
1.3 (83 reviews)
Reviewer's quote

Purchased a brand new Lennar home in Hastings Farms in Queen Creek, AZ and my rooftop has already been destroyed by mild winds 7-9mph reported that day. Lennar homes has been of zero assistance in resolving this matter. Roofs are suppose to sustain at least 50mph winds, their warranty does state...

Julia S

First the sales reps are dishonest! Avoid Kisha Green like the plague! There main goal is to sell you a home nothing more! The quality of the material Rayn uses is worst than low income properties (pictures to come). The HVAC, dry wall and grass has been a major problem and they flat out refuse to...

PissedConsumer1672707

Lennar and Ryan Homes Pros and Cons

Pros
  • Sales representative we dealt with
  • Location
  • Seller contribution
  • Floor plans
  • Location
  • Look of the home and layout
Cons
  • Bad customer service
  • Refusal to accept responsibility
  • Do not care about customers
  • Willingness to accept responsibility for actions
  • Customer service
  • Lack of actions taken to correct issues after contruction

Lennar and Ryan Homes Most Positive Reviews

Top rated reviews
5

Terrible fine finishers EXCEPT when it benefits their pockets. Take immaculate care of their golf course.
I do love their...

5

Ryan Homes is the best!!!!!!!!!! I have lived in my house for 3 years and havent had a single problem. Ryan Homes is a...

Lennar and Ryan Homes Most Critical Reviews

Lowest rated reviews
1

I don't even know where to begin. I guess I'll make a list of all the problems I've had and then just take the highlight...

1

I bought Ryan home. what a big mistake. they hide how to contact corporate office. today 9/12/2014 .I have replaced a wi...

Lennar and Ryan Homes Latest Reviews

Recent published reviews
1.2

We closed on our brand new home less than 6 months ago and we have dealt with an excessive amount of issues from water...

Read all 393 reviews

Want to change something on house being built...it's a $500,000 home, my current house is with Ryan Homes. I hope you...

Read all 301 reviews

Lennar and Ryan Homes Products and Services

Most reviewed product and services
  • Lennar House Construction (96 reviews)
  • Lennar Customer Care (33 reviews)
  • Lennar Home Buying (24 reviews)
  • Ryan Homes House Construction (100 reviews)
  • Ryan Homes Home Buying (13 reviews)
  • Ryan Homes Customer Care (10 reviews)