PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Richmond American Homes and Lennar as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Richmond American Homes
Lennar

Richmond American Homes and Lennar Overview

Total reviews
124
393
Company responses
0
0
Issues resolved
0
4

Lennar was first mentioned on PissedConsumer on Jun 9, 2008 and since then this brand received 393 reviews. It is 269 reviews more than Richmond American Homes received since Apr 3, 2008.

Richmond American Homes and Lennar Consumer Ratings

Rank
380 out of 2743 in Construction and Repair category
302 out of 2743 in Construction and Repair category
Customer service
252 in category
231 in category
Product or Service Quality
259 in category
232 in category
Reliability
225 in category
192 in category

According to consumer ratings and reviews, Lennar ranks 78 points higher in the Construction and Repair category than Richmond American Homes. People gave Richmond American Homes 1.2 stars for Customer service criterion in Construction and Repair category and it is 469 points higher than the worst rated brand in this category. At the same time, Lennar was rated 1.3 stars for Customer service criterion in this category and it is 490 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Lennar has a higher rating than Richmond American Homes. Regarding Reliability criterion, consumers gave Richmond American Homes 1.2 stars and it is 69% greater than other in category. Lennar however was rated 1.4 stars and it is 73% greater than other in category.

Richmond American Homes and Lennar Rating Details

Customer service
1.2 (47 reviews)
1.3 (118 reviews)
Reviewer's quote

There house are junk the customer service is so bad regret buying this house. Beware DONT BUY FROM THIS BUILDER..

Randy G

The customer service representative assigned to us was dismissive and disrespectful. He felt incredibly comfortable referring me to his supervisor on numerous occasions when I questioned his demeanor and attitude towards our concerns. Our security system caught a contractor saying in spanish that...

PissedConsumer1747490
Product or Service Quality
1.2 (45 reviews)
1.4 (116 reviews)
Reviewer's quote

My services are non taxable for local sales taxes, so there is no reason to have a business license in every city I service. Richmond is not requiring this of appraisers or realtors even though we are in the exact same category they do not require them to have a business license in Frederick, only...

Rick M

...Warranty/Service team another waste rather dumb team who just knows receiving and noting the service complaints. We are keep writing mails, raising the issues but they just ignores all these. It will be a BIG mistake if someone try to buy a home with Lennar...

LennarConsumerAtClarskburgSquare
Reliability
1.2 (45 reviews)
1.4 (106 reviews)
Reviewer's quote

terrible warranty services!!! I bought new house 7 months ago. Already have so many issues with the house . Tried to get a hold of the warranty services for the last three months. I have not gotten any response !!!!!!!!!!!

solongo B

Purchased a brand new Lennar home in Hastings Farms in Queen Creek, AZ and my rooftop has already been destroyed by mild winds 7-9mph reported that day. Lennar homes has been of zero assistance in resolving this matter. Roofs are suppose to sustain at least 50mph winds, their warranty does state...

Julia S

Richmond American Homes and Lennar Pros and Cons

Pros
  • At first look all was wonderful
  • How they kick you in the mouth
  • Liked floor plan
  • Sales representative we dealt with
  • Location
  • Seller contribution
Cons
  • Poor quality
  • Not as expected
  • Lack of communication - out right lie to your face
  • Bad customer service
  • Refusal to accept responsibility
  • Do not care about customers

Richmond American Homes and Lennar Most Positive Reviews

Top rated reviews
3.6

We had a new home built and moved in July 5th. No repairs were done from walk thru. The house was a disaster. Walls...

5

Terrible fine finishers EXCEPT when it benefits their pockets. Take immaculate care of their golf course.
I do love their...

Richmond American Homes and Lennar Most Critical Reviews

Lowest rated reviews
1

Just bought our 2nd house with Richmond American Homes in Las Vegas NV. Dozens of issues. What you get is low qualty...

1

I don't even know where to begin. I guess I'll make a list of all the problems I've had and then just take the highlight...

Richmond American Homes and Lennar Latest Reviews

Recent published reviews
1

terrible warranty services!!! I bought new house 7 months ago. Already have so many issues with the house . Tried to...

Read all 124 reviews
1.2

We closed on our brand new home less than 6 months ago and we have dealt with an excessive amount of issues from water...

Read all 393 reviews

Richmond American Homes and Lennar Products and Services

Most reviewed product and services
  • Richmond American Homes House Construction (37 reviews)
  • Richmond American Homes Customer Care (13 reviews)
  • Richmond American Homes Installation (5 reviews)
  • Lennar House Construction (96 reviews)
  • Lennar Customer Care (33 reviews)
  • Lennar Home Buying (24 reviews)