PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Meritage Homes and Lennar as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Meritage Homes
Lennar

Meritage Homes and Lennar Overview

Total reviews 104 421
Company responses 0 0
Issues resolved 0 4

Meritage Homes and Lennar Consumer Ratings

Rank
362 out of 1966 in Construction and Repair category
312 out of 1966 in Construction and Repair category
Customer service
256 in category
239 in category
Reliability
234 in category
197 in category
Product or Service Quality
277 in category
240 in category
Diversity of Products or Services
256 in category
263 in category

Meritage Homes and Lennar Rating Details

Customer service
1.1 (74 reviews)
1.3 (138 reviews)
Reviewer's quote

It was clear from the beginning that the company is a high volume home builder with little attention to workmanship and no interest in professional customer service. We have had multiple problems with our home since we purchased it including: cheap materials that do not hold up, evidence of poor...

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I am truly disappointed with the customer service, it is absurd that we have to be dealing and begging for solution when nobody can assist us when we need them. I have intruders invading my property and the gate service doesn't help at all. HOA is over 500 a month and it is worth nothing..

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Reliability
1.1 (65 reviews)
1.3 (128 reviews)
Reviewer's quote

Wow, where to start, so this review is from the longer term owner perspective. After closing on 2014 on our new home we have had problem after problem. We are on a well/septic system which adds to the horrors! Within the first 5 years this has already been replaced: The well, all the well...

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Lennar installed a 3 ton unit for my 2 storey home that is 2491 square feet my a/c keeps going out and everyone says my unit is too small for the size of house I have what recourse do I have I purchased the home in 5/2016 original owner

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Product or Service Quality
1.1 (63 reviews)
1.4 (136 reviews)
Reviewer's quote

...Their customer service and ability to investigate the main cause is nonexistent, unethical and unprofessional. I understand new homes having issues, that I can live with. What I can't live with is the builder taking ZERO accountability for their part of the problem...

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said its not the product, its the shady duct work and poor insulation, causing fresh air to come inside, which in turn causes the unit to have a high concentration of condensation, which lead to the massive mold. We have 61 townhomes in our community and each has had major issues with condensation,...

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Diversity of Products or Services
1.8 (57 reviews)
1.7 (109 reviews)
Reviewer's quote

I was so excited to finally be able to build a house that I can make a home. I purchase our home and closed Oct 2019. I was late on closing because some of the items were not completed but, I was promised that they would get fixed and I was in a bind so I went ahead and closed. After moving in I...

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...Three plumbing services came our all saying that they would need cut the ceiling open in the basement to fix it..

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Meritage Homes and Lennar Pros and Cons

Pros
  • Sales person
  • Nice floor plans
  • Nice looking home
  • Sales representative we dealt with
  • Location
  • Layout
Cons
  • Poor customer service
  • Uncaring attitude and does not take ownership of mistakes
  • Unresponsive staff
  • Bad customer service
  • Refusal to accept responsibility
  • Lack of professionalism

Meritage Homes and Lennar Most Positive Reviews

Top rated reviews
3.1

Heat and Air bout working in one bedroom. Told to close some of the others to push air to bedroom. Oven did not work. Ga...

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5

Purchased a brand new Lennar home in Hastings Farms in Queen Creek, AZ and my rooftop has already been destroyed by...

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No votes
5

Why does Lennar charge an endowment fee every time the same house is sold? Where does Lennar disclose how they spend...

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Meritage Homes and Lennar Most Critical Reviews

Lowest rated reviews
1

Meritage Homes treats their customers very poorly. Don't even count on getting a different experience with escalating is...

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1

I don't even know where to begin. I guess I'll make a list of all the problems I've had and then just take the highlight...

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1

I have bought a house from Meritage back in 2013 - Brand New ! they have a horrible customer service !
Refused me the b...

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1

EXPENSIVE, NEW BUILD FOR MY CLIENT. OPS MGR AND VICE PRESIDENT.."HERE IS YOUR EARNEST $ BACK" IF YOU DON'T LIKE IT. PICT...

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Meritage Homes and Lennar Latest Reviews

Recent published reviews
1

Wow, where to start, so this review is from the longer term owner perspective. After closing on 2014 on our new home we...

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1

Lennar installed a 3 ton unit for my 2 storey home that is 2491 square feet my a/c keeps going out and everyone says my...

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1.4

I was so excited to finally be able to build a house that I can make a home. I purchase our home and closed Oct 2019. I...

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1

I purchased my home in 2018 brand new. The home need some repairs and they never fixed anything just put bandaids. On...

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Meritage Homes and Lennar Products and Services

Most reviewed product and services
  • Meritage Homes House Construction (46 reviews)
  • Meritage Homes Home Buying (10 reviews)
  • Meritage Homes Customer Care (7 reviews)
  • Lennar House Construction (101 reviews)
  • Lennar Customer Care (36 reviews)
  • Lennar Home Buying (29 reviews)