PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about LGI Homes and Lennar as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

LGI Homes
Lennar

LGI Homes and Lennar Overview

Total reviews
435
392
Company responses
0
0
Issues resolved
4
4

LGI Homes was first mentioned on PissedConsumer on Feb 5, 2008 and since then this brand received 435 reviews. It is 43 reviews more than Lennar received since Jun 9, 2008. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with LGI Homes customer support team and Lennar customer service.

LGI Homes and Lennar Consumer Ratings

Rank
212 out of 2985 in Construction and Repair category
299 out of 2985 in Construction and Repair category
Customer service
173 in category
222 in category
Staff
177 in category
225 in category
Product or Service Quality
175 in category
224 in category

According to consumer ratings and reviews, LGI Homes ranks 87 points higher in the Construction and Repair category than Lennar. People gave LGI Homes 1.7 stars for Customer service criterion in Construction and Repair category and it is 530 points higher than the worst rated brand in this category. At the same time, Lennar was rated 1.3 stars for Customer service criterion in this category and it is 481 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that LGI Homes has a higher rating than Lennar. Regarding Product or Service Quality criterion, consumers gave LGI Homes 1.9 stars and it is 75% greater than other in category. Lennar however was rated 1.4 stars and it is 68% greater than other in category.

LGI Homes and Lennar Rating Details

Customer service
1.7 (183 reviews)
1.3 (117 reviews)
Reviewer's quote

Came across LGI due to their flyers. Before viewing a home, you must go through their entire process, which took an hour. This process included your prompted answers to their questions, a HARD CREDIT pull, and a tour of the neighborhood. I mentioned I was single and not interested in the family...

Tim C

The only solution given to me by Bob "field customer service manager" who I may add is very unresponsive was to file an insurance claim and to pay out of pocket for an inspection. They clearly don't care! After you sign your closing paperwork they are pretty much done with you and any issues you...

Julia S
Staff
1.9 (151 reviews)
1.5 (96 reviews)
Reviewer's quote

The LGI management staff now knew the extent of a bad employee and will circle the wagons instead of standing by their product. So, in a classic diffusion of responsibility, I was directed to the new foreman Justin. Justin, called me, informed me he would have a team of people come out and look at...

Travis H

The staff are unprofessional and harass newcomers and make them do all the dirty jobs and stupid branch manager thinks she's the queen and uses men to serve her like doing janitorial jobs of taking out trash and fixing things. From all the negative ratings about Lennar, this venture with...

TOM L
Product or Service Quality
1.9 (150 reviews)
1.4 (115 reviews)
Reviewer's quote

I also offered their services to him if he was backed up with his changing landscaper teams, so he could address our concerns when he arrived. Note: One of our landscapers, Jose (has over 25 years of professional experience in landscaping). Derrick (our second hired landscaper whose father passed...

Tina

...Warranty/Service team another waste rather dumb team who just knows receiving and noting the service complaints. We are keep writing mails, raising the issues but they just ignores all these. It will be a BIG mistake if someone try to buy a home with Lennar...

LennarConsumerAtClarskburgSquare

LGI Homes and Lennar Pros and Cons

Pros
  • Location
  • Nice homes
  • Price
  • Sales representative we dealt with
  • Location
  • Seller contribution
Cons
  • Poor customer service
  • Poor service
  • Non caring attitudes
  • Bad customer service
  • Refusal to accept responsibility
  • Do not care about customers

LGI Homes and Lennar Most Positive Reviews

Top rated reviews
5

after living in the home for 6 months, haven't had any problems. Still glad I bought it. No complaints. Definitely...

5

Terrible fine finishers EXCEPT when it benefits their pockets. Take immaculate care of their golf course.
I do love their...

LGI Homes and Lennar Most Critical Reviews

Lowest rated reviews
1

We moved in 11 April 2014. LOVED our house although there were several things that were mentioned at our punch list that...

1

I don't even know where to begin. I guess I'll make a list of all the problems I've had and then just take the highlight...

LGI Homes and Lennar Latest Reviews

Recent published reviews
1.2

I’ve been complaining about the standing water in my yard since I moved in in July. We put down sod because we were...

Read all 435 reviews

Sorry wrong sight not need it

Read all 392 reviews

LGI Homes and Lennar Products and Services

Most reviewed product and services
  • Lgi Homes House Construction (75 reviews)
  • Lgi Homes Customer Care (52 reviews)
  • Lgi Homes Home Buying (30 reviews)
  • Lennar House Construction (96 reviews)
  • Lennar Customer Care (33 reviews)
  • Lennar Home Buying (24 reviews)