PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Lennar and LGI Homes as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Lennar
LGI Homes

Lennar and LGI Homes Overview

Total reviews
392
436
Company responses
0
0
Issues resolved
4
4

LGI Homes was first mentioned on PissedConsumer on Feb 5, 2008 and since then this brand received 436 reviews. It is 44 reviews more than Lennar received since Jun 9, 2008. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Lennar customer support team and LGI Homes customer service.

Lennar and LGI Homes Consumer Ratings

Rank
299 out of 2993 in Construction and Repair category
212 out of 2993 in Construction and Repair category
Customer service
222 in category
173 in category
Product or Service Quality
224 in category
175 in category
Reliability
188 in category
160 in category

According to consumer ratings and reviews, LGI Homes ranks 87 points higher in the Construction and Repair category than Lennar. People gave Lennar 1.3 stars for Customer service criterion in Construction and Repair category and it is 481 points higher than the worst rated brand in this category. At the same time, LGI Homes was rated 1.7 stars for Customer service criterion in this category and it is 530 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that LGI Homes has a higher rating than Lennar. Regarding Reliability criterion, consumers gave Lennar 1.4 stars and it is 73% greater than other in category. LGI Homes however was rated 1.7 stars and it is 77% greater than other in category.

Lennar and LGI Homes Rating Details

Customer service
1.3 (117 reviews)
1.7 (184 reviews)
Reviewer's quote

The only solution given to me by Bob "field customer service manager" who I may add is very unresponsive was to file an insurance claim and to pay out of pocket for an inspection. They clearly don't care! After you sign your closing paperwork they are pretty much done with you and any issues you...

Julia S

...The secretary told me that she would contact me via email to send me a service request #. That never happened. She never contacted me...

Arria
Product or Service Quality
1.4 (115 reviews)
1.9 (151 reviews)
Reviewer's quote

...Warranty/Service team another waste rather dumb team who just knows receiving and noting the service complaints. We are keep writing mails, raising the issues but they just ignores all these. It will be a BIG mistake if someone try to buy a home with Lennar...

LennarConsumerAtClarskburgSquare

The LGI management staff now knew the extent of a bad employee and will circle the wagons instead of standing by their product. So, in a classic diffusion of responsibility, I was directed to the new foreman Justin. Justin, called me, informed me he would have a team of people come out and look at...

Travis H
Reliability
1.4 (105 reviews)
1.7 (147 reviews)
Reviewer's quote

Lennar Home's in-house lender, Eagle Home Mortgage, "miraculously" pre-approves us to purchase. Several months before closing, they send us a letter denying financing. They won't return our deposit! They are Crooks!Now we have to fight legally. Also, they are terrible builders, construction is...

Heather C

I’ve been complaining about the standing water in my yard since I moved in in July. We put down sod because we were told that wouldn’t have the water issue any longer. We’ve had standing water in our back yard for 26 days. The landscaper came in and redirected the water from the side of the house...

PissedConsumer1705121

Lennar and LGI Homes Pros and Cons

Pros
  • Sales representative we dealt with
  • Location
  • Seller contribution
  • Location
  • Nice homes
  • Price
Cons
  • Bad customer service
  • Refusal to accept responsibility
  • Do not care about customers
  • Poor customer service
  • Poor service
  • Non caring attitudes

Lennar and LGI Homes Most Positive Reviews

Top rated reviews
5

Terrible fine finishers EXCEPT when it benefits their pockets. Take immaculate care of their golf course.
I do love their...

5

after living in the home for 6 months, haven't had any problems. Still glad I bought it. No complaints. Definitely...

Lennar and LGI Homes Most Critical Reviews

Lowest rated reviews
1

I don't even know where to begin. I guess I'll make a list of all the problems I've had and then just take the highlight...

1

We moved in 11 April 2014. LOVED our house although there were several things that were mentioned at our punch list that...

Lennar and LGI Homes Latest Reviews

Recent published reviews

Sorry wrong sight not need it

Read all 392 reviews
1.5

A year ago we bought a house and the window frames took off ... so I called the offices of Cape Coral that was where he...

Read all 436 reviews

Lennar and LGI Homes Products and Services

Most reviewed product and services
  • Lennar House Construction (96 reviews)
  • Lennar Customer Care (33 reviews)
  • Lennar Home Buying (24 reviews)
  • Lgi Homes House Construction (75 reviews)
  • Lgi Homes Customer Care (52 reviews)
  • Lgi Homes Home Buying (30 reviews)