PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Springleaf Financial and Lendmark Financial as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Springleaf Financial
Lendmark Financial

Springleaf Financial and Lendmark Financial Overview

Total reviews
460
65
Company responses
0
0
Issues resolved
2
0

Springleaf Financial and Lendmark Financial Consumer Ratings

Rank
169 out of 893 in Loans and Mortgages category
98 out of 893 in Loans and Mortgages category
Customer service
147 in category
65 in category
Product or Service Quality
107 in category
63 in category
Website
145 in category
116 in category
Interest Rate
199 in category
138 in category

Springleaf Financial and Lendmark Financial Rating Details

Customer service
1.3 (123 reviews)
1.9 (31 reviews)
Reviewer's quote

...Also I may add, the customer service from Springleaf and one financial had been great. Thank you..

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...So maybe that's their attempt at customer service. Without Springleaf/Lendmark, the other two accounts would now be paid in full, at a slightly lower interest rate. There's been no benefit to me for having opened this account..

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Product or Service Quality
1.5 (122 reviews)
1.8 (30 reviews)
Reviewer's quote

Will never get my business!!!! I called Customer Service to see why my application was denied, could barely get a word in...

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Dear costumer service (Home box) My Order number 9775728309 Please note I pay all the item Including Agata tv table stand Enkel3 fire storage units Jazz avian study desk And u cansel one mirror only and refund my money to my account 99 aed But what I resive invoice email from home box they did not...

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Website
1.7 (109 reviews)
1.9 (24 reviews)
Reviewer's quote

...which I have not gone by in over 20 years! There is no number to call to complain to request to have my name removed from the mail list and nothing on their website either. Some poor soul at the local office is going to get an ear full, because I have had it! Tired of throwing these mailings in my shredder at...

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I don't understand why this company wont go by the information on the website. I live in Georgia and i cant get anyone to give me the loan i want and let me use my personal stuff to secure my loan cause it does have value and I just want a chance and not only that im about to be on the streets. And...

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Interest Rate
1.2 (93 reviews)
1.5 (30 reviews)
Reviewer's quote

...thought the interest rate was 3. 4% but turned out to be 34% which i think is over state law limit..

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...Grant it, that the interest rate is a tad higher until you get your credit right, but what do you do? Get the loan and rebuild your credit. That's what I'm doing and I owe everybody. Lendmark isn't perfect, but they are perfect for me and my situation...

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Springleaf Financial and Lendmark Financial Pros and Cons

Pros
  • Agents were very nice
  • Staff
  • Friendly service
  • Lousy
  • Great service and an overall good exsperience
  • Wonderful staff
Cons
  • Customer service
  • Lack of resolution to my issue
  • Lack of issue resolution
  • Manager
  • Interest rates
  • Rude obnoxious personeel

Springleaf Financial and Lendmark Financial Most Positive Reviews

Top rated reviews
5

I don't have a complaint but I have all nice things to say about springleaf financial services especially the branch...

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5

Don’t have my account number handy

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5

I have been helped with a loan twice in the past 2 years. I cannot say enough about the courteous and kind way i was rec...

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4.9

I have had no problem with this company what so ever. The Merrit Blvd location the people are nothing but helpfull and...

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Springleaf Financial and Lendmark Financial Most Critical Reviews

Lowest rated reviews
1

I keep getting annoying solicitation letters from this company for over a year, when i have repeatedly by phone and...

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1

My mother was not on my loan information and I lacked 40$ of last months bill so they get my mothers number to harass...

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1

I've been paying off my loan for years now and the balance never seemed to go down. Then earlier this year I was on...

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1

I took out a small-ish loan in February to help my credit rating by paying off a couple other accounts and showing a new...

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Springleaf Financial and Lendmark Financial Latest Reviews

Recent published reviews
No votes

I was just notified that there is something on my credit report that is showing charged off that I paid. The company...

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2

I have been paying my car payment each month on time for 2 -3 years
I didn't make one payment and the car has had problem...

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No votes

We have an envelope addressed to Summer Wright with Tr#77431995802, we will need the apt# for your customer, this inform...

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1

Dear costumer service
(Home box)
My Order number 9775728309
Please note I pay all the item
Including
Agata tv table stand
Enke...

Read full review

Springleaf Financial and Lendmark Financial Products and Services

Most reviewed product and services
  • Springleaf Financial Loan (297 reviews)
  • Springleaf Financial Customer Care (25 reviews)
  • Springleaf Financial Auto Loan (18 reviews)
  • Lendmark Financial Loan (25 reviews)
  • Lendmark Financial Customer Care (7 reviews)
  • Lendmark Financial Auto Loan (4 reviews)