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Lending Club

Loans and Mortgages
  • 2 ISSUES RESOLVED
  • 340 TOTAL REVIEWS
  • $550K CLAIMED LOSSES
  • $11K AVERAGE LOSS
2.0
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Concept of peer to peer lending 7
  • Smooth process 5
  • Friendly customer service reps 4
  • Very smooth process 3
  • Very easy process 3

Customers don't like

  • Useless service4
  • Ridiculous paperwork required4
  • Mistakes made in processing4
  • There is no customer service3
  • Process and the lies3
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Seterus

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 736 TOTAL REVIEWS
  • $6M CLAIMED LOSSES
  • $42.3K AVERAGE LOSS
1.2
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Total nitemare 15
  • Discusted 3
  • Customer service person was nice 3
  • Terrable 2
  • No comment as this is first time 2

Customers don't like

  • Customer service22
  • Do not honor agreement8
  • Not honoring agreements7
  • Incompetent and rude agents7
  • Worst customer service you could imagine5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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