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Lending Club

Loans and Mortgages
  • 1 ISSUES RESOLVED
  • 289 TOTAL REVIEWS
  • $500K CLAIMED LOSSES
  • $12.3K AVERAGE LOSS
2.0
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Concept of peer to peer lending 7
  • Smooth process 5
  • Friendly customer service reps 4
  • Concept of p2p 4
  • Very smooth process 3

Customers don't like

  • Useless service4
  • Ridiculous paperwork required4
  • Mistakes made in processing4
  • There is no customer service3
  • Deceptive advertising3
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Quicken Loans

Loans and Mortgages
  • 3 ISSUES RESOLVED
  • 669 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $6.7K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Website 8
  • Interest rate 5
  • Speed 2
  • Customer service 2
  • Accuracy 2

Customers don't like

  • Unscrupulous7
  • Totally incompetent6
  • Whole process4
  • Customer service4
  • Run around3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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