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Lending Club
Prosper

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Lending Club

Lending Club

1.9
  • 2 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 440 TOTAL REVIEWS
Rank
72 out of 1284
in Loans and Mortgages category
Rating Details
Customer service
Website
Product or Service Quality
Interest Rate
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    1660
  • SUCCESSFUL
    57%
  • AVG CALL DURATION
    04:34
  • ISSUES RESOLVED
    38%
Top Products and Services
1.9
226 reviews
1.8
40 reviews
1.4
12 reviews
Prosper

Prosper

1.5
  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 147 TOTAL REVIEWS
Rank
133 out of 1284
in Loans and Mortgages category
Rating Details
Customer service
Website
Product or Service Quality
Interest Rate
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    120
  • SUCCESSFUL
    86%
  • AVG CALL DURATION
    03:27
  • ISSUES RESOLVED
    48%
Top Products and Services
1.6
68 reviews
1.4
20 reviews
1.6
12 reviews

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Anonymous
#1561151

Same bank, Webbank of Utah. If you have an issue with Lending Club Prosper bans you from contact.

You figure it out. Both rate very poorly on customer service.

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