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Lending Club

Loans and Mortgages
  • 2 ISSUES RESOLVED
  • 300 TOTAL REVIEWS
  • $510K CLAIMED LOSSES
  • $12K AVERAGE LOSS
2.0
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Concept of peer to peer lending 7
  • Smooth process 5
  • Friendly customer service reps 4
  • Concept of p2p 4
  • Very smooth process 3

Customers don't like

  • Useless service4
  • Ridiculous paperwork required4
  • Mistakes made in processing4
  • There is no customer service3
  • Deceptive advertising3
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Prosper

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 83 TOTAL REVIEWS
  • $300K CLAIMED LOSSES
  • $17.6K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Easy application they gave me the loan auto withdrawal 2
  • Easy application 2
  • Social spect of investing 1
  • On the front end they delivered very fast and effienciently 1
  • Interest rate was good 1

Customers don't like

  • Misleading consumers3
  • Customer service3
  • Stole my money2
  • Running a hard inquiry when it was supposed to be a soft2
  • Misleading information2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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