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Lending Club

Loans and Mortgages
  • 2 ISSUES RESOLVED
  • 340 TOTAL REVIEWS
  • $550K CLAIMED LOSSES
  • $11K AVERAGE LOSS
2.0
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Concept of peer to peer lending 7
  • Smooth process 5
  • Friendly customer service reps 4
  • Very smooth process 3
  • Very easy process 3

Customers don't like

  • Useless service4
  • Ridiculous paperwork required4
  • Mistakes made in processing4
  • There is no customer service3
  • Process and the lies3
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Onemain Financial

Loans and Mortgages
  • 1 ISSUES RESOLVED
  • 987 TOTAL REVIEWS
  • $750K CLAIMED LOSSES
  • $5.4K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Local customer service 6
  • Friendly local office 6
  • Availability of funds 6
  • Staff when applying 3
  • Local service 3

Customers don't like

  • Poor customer service41
  • Rude staff10
  • Rude debt collector5
  • False and misleading ad5
  • Way i was talked too or handled4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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