PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Lending Club and OneMain Financial as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Lending Club
OneMain Financial

Lending Club and OneMain Financial Overview

Total reviews
456
1157
Company responses
0
0
Issues resolved
2
2

OneMain Financial was first mentioned on PissedConsumer on Aug 3, 2011 and since then this brand received 1157 reviews. It is 701 reviews more than Lending Club received since Oct 19, 2009. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Lending Club customer support team and OneMain Financial customer service.

Lending Club and OneMain Financial Consumer Ratings

Rank
68 out of 1293 in Loans and Mortgages category
123 out of 1293 in Loans and Mortgages category
Customer service
71 in category
103 in category
Product or Service Quality
65 in category
91 in category
Website
59 in category
118 in category

According to consumer ratings and reviews, Lending Club ranks 55 points higher in the Loans and Mortgages category than OneMain Financial. People gave Lending Club 1.9 stars for Customer service criterion in Loans and Mortgages category and it is 281 points higher than the worst rated brand in this category. At the same time, OneMain Financial was rated 1.5 stars for Customer service criterion in this category and it is 249 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Lending Club has a higher rating than OneMain Financial. Regarding Website criterion, consumers gave Lending Club 2.4 stars and it is 83% greater than other in category. OneMain Financial however was rated 1.9 stars and it is 66% greater than other in category.

Lending Club and OneMain Financial Rating Details

Customer service
1.9 (154 reviews)
1.5 (401 reviews)
Reviewer's quote

Terrible customer service. Made several requests asking for help on our acct only to be blown off and nothing done to help. People at this company either don't care or have deaf ears..

PissedConsumer1716538

...They got the same explanation I did when I confronted Jessica about her horrible customer service. They said they are "short staffed" and "doing their best to get to everyone as soon as they can". Customer don't want to hear this...

Sandra Y
Product or Service Quality
1.8 (145 reviews)
1.6 (319 reviews)
Reviewer's quote

I am not pissed off. All I wanted to do is add to my existing account. She was fine and transferred me to the right person.

PissedConsumer1692796

Legal Definition of usury 1 : the lending of money at exorbitant interest rates specifically : the crime of charging or contracting to charge an unlawfully high rate of interest 2 : a rate or amount of interest . READ THE FINE PRINT!!!

DK
Website
2.4 (144 reviews)
1.9 (354 reviews)
Reviewer's quote

I should be able to log into their website and make my monthly payment when I need to. I have to call every month to change my payment date according to the pay date I need the payment to come out of my account on. I called today to try and make my monthly payment 6 days early and was that I cannot...

Racine

...We can't get in during their business hours to sign a damn piece of paper to stop their mistake because of our work hours so we have to remember to go to their website and cancel the monthly payments. Every single time. We forgot to cancel it this month...

Robert R

Lending Club and OneMain Financial Pros and Cons

Pros
  • Concept of peer to peer lending
  • Friendly customer service reps
  • Very easy process
  • Friendly local office
  • Availability of funds
  • Local customer service
Cons
  • Mistakes made in processing
  • Useless service
  • Ridiculous paperwork required
  • Poor customer service
  • Rude staff
  • Rude debt collector

Lending Club and OneMain Financial Most Positive Reviews

Top rated reviews
5

I received one of the offers in the mail and I applied to consolidate debt. I had no problem whatsoever getting approved...

5

I have been a customer for years Bastrop branch know me everytime they see me. I recently had to retire due to...

Lending Club and OneMain Financial Most Critical Reviews

Lowest rated reviews
1

call me so i will tell you how bad was my time with those jokers

Vic 503 547 5032 is was so bad after my tax return and...

No votes

Lending Club and OneMain Financial Latest Reviews

Recent published reviews

I having a bad liver , I am in search of the emails that I received after paying a 3 year loan off in one year. My...

Read all 456 reviews
1

I DON'T KNOW WHAT THE *** A PERSON HAS TO DO TO 'STOP' GETTING THESE MAILERS. I HAVE SENT BACK ADVISING NO SUCH PERSON...

Read all 1157 reviews

Lending Club and OneMain Financial Products and Services

Most reviewed product and services
  • Lending Club Loan (228 reviews)
  • Lending Club Customer Care (42 reviews)
  • Lending Club Account (12 reviews)
  • Onemain Financial Loan (545 reviews)
  • Onemain Financial Customer Care (141 reviews)
  • Onemain Financial Account (35 reviews)