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Lending Club

Loans and Mortgages
  • 1 ISSUES RESOLVED
  • 245 TOTAL REVIEWS
  • $470K CLAIMED LOSSES
  • $12.7K AVERAGE LOSS
2.2
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Concept of peer to peer lending 6
  • Smooth process 5
  • Friendly customer service reps 4
  • Very easy process 3
  • Very smooth process 3

Customers don't like

  • Deceptive10
  • Deceptive advertising7
  • Useless service7
  • Mistakes made in processing6
  • What they advertise is not what they deliver if ever4
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Onemain Financial

Loans and Mortgages
  • 1 ISSUES RESOLVED
  • 769 TOTAL REVIEWS
  • $690K CLAIMED LOSSES
  • $5.6K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Local customer service 6
  • Availability of funds 6
  • Friendly local office 6
  • How they take care of us 3
  • Local service 3

Customers don't like

  • Poor Customer service25
  • Rude staff20
  • Rude debt collector12
  • Poor training9
  • Rude ignorant manager8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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