Lending Club vs Ocwen

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Lending Club

Loans and Mortgages
  • 1 ISSUES RESOLVED
  • 237 TOTAL REVIEWS
  • $470K CLAIMED LOSSES
  • $12.7K AVERAGE LOSS
2.2
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Concept of peer to peer lending 6
  • Smooth process 5
  • Friendly customer service reps 4
  • Very easy process 3
  • Very smooth process 3

Customers don't like

  • Deceptive9
  • Deceptive advertising7
  • Useless service7
  • Mistakes made in processing6
  • What they advertise is not what they deliver if ever4

Products by Lending Club

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Ocwen

Loans and Mortgages
  • 3 ISSUES RESOLVED
  • 1174 TOTAL REVIEWS
  • $9.3M CLAIMED LOSSES
  • $32.6K AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • One person that tried to help me 4
  • Zero 2
  • Customer care rep took care of problem on first call 1
  • Getting back to my home 1

Customers don't like

  • Absolutely no customer service31
  • Lack of follow up23
  • No clear answers18
  • Lost paperwork11
  • Dishonest business practices7

Products by Ocwen

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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