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Lending Club

Loans and Mortgages
  • 2 ISSUES RESOLVED
  • 338 TOTAL REVIEWS
  • $550K CLAIMED LOSSES
  • $11K AVERAGE LOSS
2.0
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Concept of peer to peer lending 7
  • Smooth process 5
  • Friendly customer service reps 4
  • Very smooth process 3
  • Very easy process 3

Customers don't like

  • Useless service4
  • Ridiculous paperwork required4
  • Mistakes made in processing4
  • There is no customer service3
  • Process and the lies3
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Ocwen

Loans and Mortgages
  • 4 ISSUES RESOLVED
  • 1392 TOTAL REVIEWS
  • $9.2M CLAIMED LOSSES
  • $28.4K AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • One person that tried to help me 4
  • Loan modification staff is competent and fair 2
  • Did a great job 2
  • Our mortgage 1
  • Ocwen is ok with me 1

Customers don't like

  • Absolutely no customer service12
  • No clear answers10
  • Lost paperwork7
  • Customer service7
  • Lack of follow up6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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