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Leisure Getaways

Hotels and Resorts
  • 2 ISSUES RESOLVED
  • 79 TOTAL REVIEWS
  • $190K CLAIMED LOSSES
  • $10.4K AVERAGE LOSS
3.3
Exchange, Refund and Cancellation Policy
Staff
Customer service
Website

No items

Customers don't like

  • Misrepresentation from personnel5
  • Bait-and-switch tactics4
  • Deceptive and manipulative sales practices2
  • Obtained my personal information1
  • No likes1
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Priceline

Travel Agencies
  • 5 ISSUES RESOLVED
  • 1082 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $430 AVERAGE LOSS
1.3
Exchange, Refund and Cancellation Policy
Staff
Customer service
Website
  • Price 3
  • Chat feature 3
  • Ease of booking 2
  • Complete dishonest business model 2
  • Website 1

Customers don't like

  • Did not receive refund18
  • Horrible customer service9
  • Given the runaround8
  • Poor phone service6
  • Agents unwilling to help5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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