Legendary Journeys vs Orbitz

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Legendary Journeys

Travel Agencies
  • 0 ISSUES RESOLVED
  • 82 TOTAL REVIEWS
  • $40.6K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
2.3
Customer service
Discounts and Special Offers
Staff
Website
Exchange, Refund and Cancellation Policy
  • Cruise 2
  • Not having to drive 2
  • Price 2
  • Quick to take your money 2
  • Tour guides 2

Customers don't like

  • Being lied to7
  • Poor service6
  • Quick to take your money3
  • Type of cruise3
  • Terrible company3

Products by Legendary Journeys

No items

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Orbitz

Travel Agencies
  • 3 ISSUES RESOLVED
  • 355 TOTAL REVIEWS
  • $190K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.4
Customer service
Discounts and Special Offers
Staff
Website
Exchange, Refund and Cancellation Policy
  • Easy to book 3
  • Amount of travel options offers 1
  • Complaint solved after i had sent out almost 400 emails 1
  • Easiness 1
  • Price 1

Customers don't like

  • Customer service13
  • Ability to change7
  • Customer dis-service6
  • Poor data handling5
  • To be lied to4

Products by Orbitz

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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