Legalzoom vs Warner Bates: which one is better? @ Pissed Consumer

PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Legalzoom and Warner Bates as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

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Legalzoom

1.4

Warner Bates

1.0

Legalzoom

Warner Bates

Legalzoom and Warner Bates Overview

Total reviews

142

Company responses

Issues resolved

Legalzoom was first mentioned on PissedConsumer on Oct 13, 2010 and since then this brand received 142 reviews. It is 136 reviews more than Warner Bates received since Oct 24, 2018.

Legalzoom and Warner Bates Consumer Ratings

Rank

122 out of 1325 in Lawyers and Legal Services category

364 out of 1325 in Lawyers and Legal Services category

Staff

100 in category

195 in category

Customer service

90 in category

180 in category

Website

93 in category

200 in category

According to consumer ratings and reviews, Legalzoom ranks 242 points higher in the Lawyers and Legal Services category than Warner Bates. People gave Legalzoom 1.4 stars for Staff criterion in Lawyers and Legal Services category and it is 269 points higher than the worst rated brand in this category. At the same time, Warner Bates was rated 1 stars for Staff criterion in this category and it is 174 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Legalzoom has a higher rating than Warner Bates. Regarding Website criterion, consumers gave Legalzoom 1.9 stars and it is 75% greater than other in category. Warner Bates however was rated 1 stars and it is 54% worse than other in category.

Legalzoom and Warner Bates Rating Details

Staff

1.4 (73 reviews)

1 (3 reviews)

Reviewer's quote

There staff in Texas is lost! They change wording on documents to then change them back to the way they were!!! Never get a live person and always have to have them call back!!! Too big for thier own good!!!!..

PissedConsumer743915

Worthless, greedy, cheating, divorce firm. Do you diligence before you give them a dollar

Master B

Customer service

1.3 (67 reviews)

1 (6 reviews)

Reviewer's quote

...I can attest that I have had numerous conversations with Legal Zoom Customer Service to make payments and keep my account current, which was reflected in my annual service and never showed up on my online account. Unbelievable. I canceled all my accounts today..

Zafar A

Pay attention and stay far far away. This is a very dodgy and unscrupulous Firm. They will attempt to rip you off of every dime you have.A shame this Jordan person ( notice I didn’t say lady ) is allowed to practice law to any degree. She is arrogant and downright rude and frankly a *** She is...

PissedConsumer1479462

Website

1.9 (67 reviews)

1 (6 reviews)

Reviewer's quote

...2000 We had questions regarding this issue and called customer care department and they guided us what to put in Will and Testament while we were on their website filling it. Needless to say it was drafted so wrong that I am facing inheritance tax for their mistakes. Stay away from this Conns...

Jaime R

Bad bad experience with this firm

Robert R