PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Legalzoom and The Ticket Clinic as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Legalzoom
The Ticket Clinic

Legalzoom and The Ticket Clinic Overview

Total reviews
143
198
Company responses
0
0
Issues resolved
1
1

The Ticket Clinic was first mentioned on PissedConsumer on Nov 2, 2009 and since then this brand received 198 reviews. It is 55 reviews more than Legalzoom received since Oct 13, 2010. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Legalzoom customer support team and The Ticket Clinic customer service.

Legalzoom and The Ticket Clinic Consumer Ratings

Rank
125 out of 1210 in Lawyers and Legal Services category
107 out of 1210 in Lawyers and Legal Services category
Staff
102 in category
83 in category
Customer service
92 in category
89 in category
Website
94 in category
95 in category

According to consumer ratings and reviews, The Ticket Clinic ranks 18 points higher in the Lawyers and Legal Services category than Legalzoom. People gave Legalzoom 1.4 stars for Staff criterion in Lawyers and Legal Services category and it is 274 points higher than the worst rated brand in this category. At the same time, The Ticket Clinic was rated 1.8 stars for Staff criterion in this category and it is 293 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that The Ticket Clinic has a higher rating than The Ticket Clinic. Regarding Website criterion, consumers gave Legalzoom 1.9 stars and it is 75% greater than other in category. The Ticket Clinic however was rated 1.9 stars and it is 75% greater than other in category.

Legalzoom and The Ticket Clinic Rating Details

Staff
1.4 (73 reviews)
1.8 (70 reviews)
Reviewer's quote

There staff in Texas is lost! They change wording on documents to then change them back to the way they were!!! Never get a live person and always have to have them call back!!! Too big for thier own good!!!!..

PissedConsumer743915

Staff equally unprofessional and incompetent. I called and left several messages for an update on my case because I had hired him over a month ago and he still had not met with me or returned any of my calls. Calls and/or emails were not answered and he gave incorrect information as far as being...

Ladawna
Customer service
1.3 (67 reviews)
1.3 (57 reviews)
Reviewer's quote

...I can attest that I have had numerous conversations with Legal Zoom Customer Service to make payments and keep my account current, which was reflected in my annual service and never showed up on my online account. Unbelievable. I canceled all my accounts today..

Zafar A

...I highly recommend not using this service if you are in my situation. Be your own advocate! They are not in the business of helping customers, they are in the business of making money - which I shouldn't be surprised to have learned. Look out for yourself...

Erin
Website
1.9 (67 reviews)
1.9 (66 reviews)
Reviewer's quote

...2000 We had questions regarding this issue and called customer care department and they guided us what to put in Will and Testament while we were on their website filling it. Needless to say it was drafted so wrong that I am facing inheritance tax for their mistakes. Stay away from this Conns...

Jaime R

...They state they have great "Success rate" but their website does not allow you to provide complaints or bad services. I rather pay for the ticket. It will cost me a faction of what they website offers...

Rosalea

Legalzoom and The Ticket Clinic Pros and Cons

Pros
  • Initial setup of business
  • Convenience
  • Seeming ease
  • Customer service
  • How easily they accepted my case
Cons
  • Very poor customer service
  • Shady dealings
  • Customer service
  • Poor results
  • Pricing
  • Having to pay more than i would if i did it myself

Legalzoom and The Ticket Clinic Most Positive Reviews

Top rated reviews
5

They are prompt and answer questions. It is an excellent service

5

I recently received 3 ticket 1 for picking up nephews in a drop off only, 1 for having tag with a clear plastic cover an...

Legalzoom and The Ticket Clinic Most Critical Reviews

Lowest rated reviews
1

LegalZoom makes it so that consumers are completely unable to cancel subscriptions and orders via the web. When you...

1

I hired them to take care of a ticket I received, they charged me $250 dollars and I hadn't heard anything for almost a...

Legalzoom and The Ticket Clinic Latest Reviews

Recent published reviews
1

I was not aware that my initial charge on my credit card was set up a for automatic renewal. My credit card expired and...

Read all 143 reviews
1.6

They stated they would be able to take care of a ticket. Ended up not holding up their end. Do not recommend this...

Read all 198 reviews

Legalzoom and The Ticket Clinic Products and Services

Most reviewed product and services
  • Legalzoom Legal Service (25 reviews)
  • Legalzoom Business Formation Legal Service (19 reviews)
  • Legalzoom Customer Care (16 reviews)
  • The Ticket Clinic Traffic Ticket Attorney (47 reviews)
  • The Ticket Clinic Legal Service (25 reviews)
  • The Ticket Clinic Attorney (18 reviews)