PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Lexington Law and Legalzoom as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Lexington Law
Legalzoom

Lexington Law and Legalzoom Overview

Total reviews
485
149
Company responses
0
0
Issues resolved
1
1

Lexington Law and Legalzoom Consumer Ratings

Rank
93 out of 3323 in Lawyers and Legal Services category
129 out of 3323 in Lawyers and Legal Services category
Product or Service Quality
86 in category
107 in category
Website
75 in category
100 in category
Diversity of Products or Services
95 in category
71 in category
Price Affordability
85 in category
92 in category

Lexington Law and Legalzoom Rating Details

Product or Service Quality
1.7 (180 reviews)
1.2 (64 reviews)
Reviewer's quote

They do not open on weekends, they have taken 200 dollars off my credit card through a pandemic when I have no other income after canceling service a month ago, I will never use them again when I get them on the phone, on top of not making any real progress..

Read full review

I signed up for the express gold package and paid extra money for this service. That 7-10 days has passed almost twice over and I still have yet to receive my paperwork. Ive called numerous times to at least get a reduced rate since the service in which was supposed to be provided hasnt been...

Read full review
Website
2.4 (178 reviews)
1.9 (68 reviews)
Reviewer's quote

...Spoke to Joseph, who told me there is a $112 cancellation fee, for work they'd done and for me to be set up on their website that I couldn't even get registered online to use. I requested a password reset three different times. They didn't respond...

Read full review

...2000 We had questions regarding this issue and called customer care department and they guided us what to put in Will and Testament while we were on their website filling it. Needless to say it was drafted so wrong that I am facing inheritance tax for their mistakes. Stay away from this Conns...

Read full review
Diversity of Products or Services
1.8 (167 reviews)
2.2 (68 reviews)
Reviewer's quote

I have retained a Free Lawyer through my local Senior Services Program and want to cancel my contract with John C. Heath, Attorney at Law PLLC d/b/a Lexington Law Firm at 360 Cutler Drive, Salt Lake City, Utah 84151 effective IMMEDIATELY on 07/13/2019 @ 08:39 AM (CDT)..

Read full review

For TWO YEARS legalzoom has attempted to charge for services they never performed, were never authorized and did not even provided an invoice or receipt. Furthermore, during the COV19 pandemic, they somehow charged my wife $400 for a filing for MY company which is no longer in existence. Per usual,...

Read full review
Price Affordability
1.9 (160 reviews)
1.7 (64 reviews)
Reviewer's quote

I hired them two days ago and the price was $64 the same day I called back and got a different plan for $50 and they took the 50$ out then the next day they took out the 64 dollars then I could not get them on the phone..

Read full review

...I am still having them as my RA for this year, but will seriously think about that for the next year! The price is also too high, please do your research first!!!!..

Read full review

Lexington Law and Legalzoom Pros and Cons

Pros
  • User friendly website
  • Did a great job for me
  • Professional mannerisms
  • Initial setup of business
  • Convenience
  • Seeming ease
Cons
  • Poor customer service
  • Not up front about charges
  • Given the run around multiple times
  • Very poor customer service
  • Shady dealings
  • Customer service

Lexington Law and Legalzoom Most Positive Reviews

Top rated reviews
5

Some of these reviews are absolutely outrageous. I've been a client with Lexington Law firm for about a year and they...

Read full review
5

They are prompt and answer questions. It is an excellent service

Read full review
5

I had them for 4 months and im very happy with them they exceeded my expectations and still working hard on my case had...

Read full review
3.5

There staff in Texas is lost! They change wording on documents to then change them back to the way they were!!! Never...

Read full review

Lexington Law and Legalzoom Most Critical Reviews

Lowest rated reviews
1

i called Lexington Law because I saw their name in a list of top credit repair agencies. They may be big but they are on...

Read full review
1

LegalZoom makes it so that consumers are completely unable to cancel subscriptions and orders via the web. When you...

Read full review
1

I am in shock they withdrew 49.95 without any authorization or signed documents. I called for refund and they hang up....

Read full review
1

Of course, like so many others, I was unpleasantly surprised to find I was being charged every month on my credit card f...

Read full review

Lexington Law and Legalzoom Latest Reviews

Recent published reviews
1

They do not open on weekends, they have taken 200 dollars off my credit card through a pandemic when I have no other...

Read full review
No votes

no complaint. i had just tried to reach out several times and not heard back before i stumbled across the website. they...

Read full review
1

I received a call I asked about the service. I was told they would check it out, cost would be $129.98 to do this. It wa...

Read full review
No votes

Change distribution clause in my will

Read full review

Lexington Law and Legalzoom Products and Services

Most reviewed product and services
  • Lexington Law Credit Repair (182 reviews)
  • Lexington Law Customer Care (35 reviews)
  • Lexington Law Account (12 reviews)
  • Legalzoom Legal Service (26 reviews)
  • Legalzoom Business Formation Legal Service (19 reviews)
  • Legalzoom Customer Care (16 reviews)