PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Lexington Law and Legalshield as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Lexington Law
Legalshield

Lexington Law and Legalshield Overview

Total reviews 486 153
Company responses 0 0
Issues resolved 1 1

Lexington Law and Legalshield Consumer Ratings

Rank
93 out of 3326 in Lawyers and Legal Services category
94 out of 3326 in Lawyers and Legal Services category
Product or Service Quality
85 in category
81 in category
Website
73 in category
77 in category
Diversity of Products or Services
95 in category
91 in category
Price Affordability
85 in category
61 in category

Lexington Law and Legalshield Rating Details

Product or Service Quality
1.7 (181 reviews)
1.8 (90 reviews)
Reviewer's quote

Aaron Burton is one of your paralegal agents who assisted me on my credit check,He was precise, patient,n his quality was amazing!!! My request as a client is for some one to take a brief 4 or 5 minutes to give him a call and tell him of his excellent service!!!..

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The service is a joke. They are more than happy to take your money every month but when it comes to servicing their customers they make it very clear to that theyll do as little as possible and will charge more money. In fact the attorney was adamant about it so adamant about it he couldnt be...

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Website
2.4 (179 reviews)
2.2 (82 reviews)
Reviewer's quote

...Spoke to Joseph, who told me there is a $112 cancellation fee, for work they'd done and for me to be set up on their website that I couldn't even get registered online to use. I requested a password reset three different times. They didn't respond...

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The attorneys are horrible. One of them took months to get back to me and didnt even do what I needed because she didnt listen to what I needed. Rude attorney #1. In the end she did nothing but gather things I already had and called it a day. I tried to cancel after that and they refused to cancel...

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Diversity of Products or Services
1.8 (167 reviews)
2 (86 reviews)
Reviewer's quote

...THEREFORE, I URGE EVERYONE NOT TO DO BUSINESS OF ANY-KIND WITH THIS LAW FIRE AS THEY DO NOT FOLLOW THROUGH WITH THE SERVICES THEY CLAIM TO OFFER...

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..." Whenever I finally gave up and called corporate for 'a refund for services unrendered', and exclaimed that couldn't believe they didn't have any class action lawsuits against them...

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Price Affordability
2 (161 reviews)
2.4 (84 reviews)
Reviewer's quote

I hired them two days ago and the price was $64 the same day I called back and got a different plan for $50 and they took the 50$ out then the next day they took out the 64 dollars then I could not get them on the phone..

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...Then when I go to cancel they just prompt me to oh a lower price. I’m having to go through my bank just to cancel them..

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Lexington Law and Legalshield Pros and Cons

Pros
  • User friendly website
  • Did a great job for me
  • Professional mannerisms
  • Prospect of getting help
  • Expertise
  • Value
Cons
  • Poor customer service
  • Not up front about charges
  • Given the run around multiple times
  • Takes advantage of people
  • Poor customer service when there was a problem they created
  • Are a scam

Lexington Law and Legalshield Most Positive Reviews

Top rated reviews
5

Some of these reviews are absolutely outrageous. I've been a client with Lexington Law firm for about a year and they...

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5

I used their services to resolve an issue with my credit. I paid $17 a month, they wrote a free letter to my credit...

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5

I had them for 4 months and im very happy with them they exceeded my expectations and still working hard on my case had...

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5

I've had a plan for 7 years and love it. Calls are always answered promptly and the attourneys always calls me back in...

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Lexington Law and Legalshield Most Critical Reviews

Lowest rated reviews
1

i called Lexington Law because I saw their name in a list of top credit repair agencies. They may be big but they are on...

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1

I spent a lot of time talking to the guy who signed me up about the lack of assistance and the lack of caring at the...

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1

I am in shock they withdrew 49.95 without any authorization or signed documents. I called for refund and they hang up....

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1

Just college them at :1 855-330-7964. A person, even didn't finish to listen, explained that its not a legal issue. I...

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Lexington Law and Legalshield Latest Reviews

Recent published reviews
No votes

You took out your fee and I told you not t take it out until the second week of September.....now my bank account is...

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5

I am canceling my membership as of 9/22/2020. Account number is 10149299389.

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No votes

I have a new debit card so I can update my payment information

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No votes

This review is a update I am the pissed consumer and victim of the Legal Shield scam written last month August 2020. In...

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Lexington Law and Legalshield Products and Services

Most reviewed product and services
  • Lexington Law Credit Repair (182 reviews)
  • Lexington Law Customer Care (36 reviews)
  • Lexington Law Account (12 reviews)
  • Legalshield Legal Service (54 reviews)
  • Legalshield Membership (23 reviews)
  • Legalshield Customer Care (10 reviews)