PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Legalshield and Lexington Law as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Legalshield
Lexington Law

Legalshield and Lexington Law Overview

Total reviews 152 483
Company responses 0 0
Issues resolved 1 1

Legalshield and Lexington Law Consumer Ratings

Rank
95 out of 3326 in Lawyers and Legal Services category
94 out of 3326 in Lawyers and Legal Services category
Product or Service Quality
No votes
No votes
Diversity of Products or Services
No votes
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Price Affordability
No votes
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Customer service
No votes
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Legalshield and Lexington Law Rating Details

Product or Service Quality
No votes
No votes
Reviewer's quote

The service is a joke. They are more than happy to take your money every month but when it comes to servicing their customers they make it very clear to that theyll do as little as possible and will charge more money. In fact the attorney was adamant about it so adamant about it he couldnt be...

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Aaron Burton is one of your paralegal agents who assisted me on my credit check,He was precise, patient,n his quality was amazing!!! My request as a client is for some one to take a brief 4 or 5 minutes to give him a call and tell him of his excellent service!!!..

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Diversity of Products or Services
No votes
No votes
Reviewer's quote

..." Whenever I finally gave up and called corporate for 'a refund for services unrendered', and exclaimed that couldn't believe they didn't have any class action lawsuits against them...

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...THEREFORE, I URGE EVERYONE NOT TO DO BUSINESS OF ANY-KIND WITH THIS LAW FIRE AS THEY DO NOT FOLLOW THROUGH WITH THE SERVICES THEY CLAIM TO OFFER...

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Price Affordability
No votes
No votes
Reviewer's quote

...Then when I go to cancel they just prompt me to oh a lower price. I’m having to go through my bank just to cancel them..

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I hired them two days ago and the price was $64 the same day I called back and got a different plan for $50 and they took the 50$ out then the next day they took out the 64 dollars then I could not get them on the phone..

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Customer service
No votes
No votes
Reviewer's quote

After months of conflict resolution, arguing, poor customer service, and rude representatives. Especially ill-mannered and rude head of the department at Ross and Matthews - Jeff Mix. It was made clear that company are not interested in defending their customers but instead interested in putting as...

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...Tyshondra Barnes l signed up lexington law about a year ago and being dealing with nothing but bad customer service. The service l had being has being horrible and no one addressed tne matter. l no longer do not want to work this company..

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Legalshield and Lexington Law Pros and Cons

Pros
  • Prospect of getting help
  • Expertise
  • Value
  • User friendly website
  • Did a great job for me
  • Professional mannerisms
Cons
  • Takes advantage of people
  • Poor customer service when there was a problem they created
  • Are a scam
  • Poor customer service
  • Not up front about charges
  • Given the run around multiple times

Legalshield and Lexington Law Most Positive Reviews

Top rated reviews
5

I used their services to resolve an issue with my credit. I paid $17 a month, they wrote a free letter to my credit...

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5

Some of these reviews are absolutely outrageous. I've been a client with Lexington Law firm for about a year and they...

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5

I've had a plan for 7 years and love it. Calls are always answered promptly and the attourneys always calls me back in...

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5

I had them for 4 months and im very happy with them they exceeded my expectations and still working hard on my case had...

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Legalshield and Lexington Law Most Critical Reviews

Lowest rated reviews
1

I spent a lot of time talking to the guy who signed me up about the lack of assistance and the lack of caring at the...

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1

i called Lexington Law because I saw their name in a list of top credit repair agencies. They may be big but they are on...

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1

Just college them at :1 85*-330-****. A person, even didn't finish to listen, explained that its not a legal issue. I...

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1

I am in shock they withdrew 49.95 without any authorization or signed documents. I called for refund and they hang up....

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Legalshield and Lexington Law Latest Reviews

Recent published reviews
1.1

My bank screwed me. I called for help. I get told I need to call. I have been with you guys for 8 years. You said you...

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1

Me and my boyfriend signed up. Was told we could cancel anytime we. Figured we try out for a month to see if we liked...

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5

I am canceling my membership as of 9/22/2020. Account number is 101********.

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No votes

I have 2 problems now. Every time I login I have to change my password. My other issue is That I went from having 9...

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Legalshield and Lexington Law Products and Services

Most reviewed product and services
  • Legalshield Legal Service (54 reviews)
  • Legalshield Membership (23 reviews)
  • Legalshield Attorney (7 reviews)
  • Lexington Law Credit Repair (181 reviews)
  • Lexington Law Credit Repair Attorney (7 reviews)
  • Lexington Law Attorney (4 reviews)