PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Legalshield and Legalzoom as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Legalshield
Legalzoom

Legalshield and Legalzoom Overview

Total reviews
133
142
Company responses
0
0
Issues resolved
1
1

Legalzoom was first mentioned on PissedConsumer on Oct 13, 2010 and since then this brand received 142 reviews. It is 9 reviews more than Legalshield received since Jun 16, 2008. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Legalshield customer support team and Legalzoom customer service.

Legalshield and Legalzoom Consumer Ratings

Rank
88 out of 1326 in Lawyers and Legal Services category
124 out of 1326 in Lawyers and Legal Services category
Product or Service Quality
78 in category
99 in category
Diversity of Products or Services
89 in category
69 in category
Website
72 in category
93 in category

According to consumer ratings and reviews, Legalshield ranks 36 points higher in the Lawyers and Legal Services category than Legalzoom. People gave Legalshield 1.8 stars for Product or Service Quality criterion in Lawyers and Legal Services category and it is 243 points higher than the worst rated brand in this category. At the same time, Legalzoom was rated 1.2 stars for Product or Service Quality criterion in this category and it is 222 points higher than the worst rated brand in this category. If we look at Diversity of Products or Services criterion, than we see that Legalzoom has a higher rating than Legalshield. Regarding Website criterion, consumers gave Legalshield 2.2 stars and it is 78% greater than other in category. Legalzoom however was rated 1.9 stars and it is 71% greater than other in category.

Legalshield and Legalzoom Rating Details

Product or Service Quality
1.8 (79 reviews)
1.2 (62 reviews)
Reviewer's quote

They wont help with a misdemeanour and it looks like many people have had a similar experience

PissedConsumer1361330

They took a renewal fee out before i ever got my llc. I have canceled the llc and yet still stealing money from my account. I dont want nothing to do with legalzoom its just a rip off. Been asking for a full refund and only gave part of it back it cost me over $1300 for a llc i have documents from...

Joseph H
Diversity of Products or Services
2 (76 reviews)
2.2 (66 reviews)
Reviewer's quote

..." Whenever I finally gave up and called corporate for 'a refund for services unrendered', and exclaimed that couldn't believe they didn't have any class action lawsuits against them...

Robert H

I paid over $300 for very simple, online documents that I probably could’ve created myself. I’m sure they’d be laughed out of court. Then, come to find out, they have been charging me $15 a month for the past six months for an ongoing service that I neither requested nor have used.

Kerry W
Website
2.2 (75 reviews)
1.9 (67 reviews)
Reviewer's quote

Legalshield en Espanol is a great service. Attorneys and staff speak Spanish.

Richard E

...2000 We had questions regarding this issue and called customer care department and they guided us what to put in Will and Testament while we were on their website filling it. Needless to say it was drafted so wrong that I am facing inheritance tax for their mistakes. Stay away from this Conns...

Jaime R

Legalshield and Legalzoom Pros and Cons

Pros
  • Prospect of getting help
  • Expertise
  • Value
  • Initial setup of business
  • Convenience
  • Seeming ease
Cons
  • Takes advantage of people
  • Poor customer service when there was a problem they created
  • Are a scam
  • Very poor customer service
  • Shady dealings
  • Customer service

Legalshield and Legalzoom Most Positive Reviews

Top rated reviews
5

I used their services to resolve an issue with my credit. I paid $17 a month, they wrote a free letter to my credit...

5

They are prompt and answer questions. It is an excellent service

Legalshield and Legalzoom Most Critical Reviews

Lowest rated reviews
1

I spent a lot of time talking to the guy who signed me up about the lack of assistance and the lack of caring at the...

1

LegalZoom makes it so that consumers are completely unable to cancel subscriptions and orders via the web. When you...

Legalshield and Legalzoom Latest Reviews

Recent published reviews
5

Legalshield en Espanol is a great service. Attorneys and staff speak Spanish.

Read all 133 reviews
1

My wife used LegalZoom services for her last will and testament back on 2012. Unfortunately she passed away on March of...

Read all 142 reviews

Legalshield and Legalzoom Products and Services

Most reviewed product and services
  • Legalshield Legal Service (49 reviews)
  • Legalshield Membership (21 reviews)
  • Legalshield Customer Care (7 reviews)
  • Legalzoom Legal Service (24 reviews)
  • Legalzoom Business Formation Legal Service (19 reviews)
  • Legalzoom Customer Care (16 reviews)