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Legacy Inmate Communications

Telecommunications
Has verified representatives
  • 0 ISSUES RESOLVED
  • 158 TOTAL REVIEWS
  • $2.9K CLAIMED LOSSES
  • $47 AVERAGE LOSS
1.2
Customer service
Diversity of Products or Services
Website
Billing Practices
Exchange, Refund and Cancellation Policy
  • I love talking to my fiance 2
  • Cs rep gave me explanations 1

Customers don't like

  • Charge alot without people knowing7
  • Deceptive rate disclosure6
  • Legacy communication3
  • Buzzes an hangs up2
  • It echos my voice2

Products by Legacy Inmate Communications

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Straight Talk Wireless

Telecommunications
  • 5 ISSUES RESOLVED
  • 1475 TOTAL REVIEWS
  • $180K CLAIMED LOSSES
  • $365 AVERAGE LOSS
1.8
Customer service
Diversity of Products or Services
Website
Billing Practices
Exchange, Refund and Cancellation Policy
  • Price 15
  • Unlimited plan has served me well 11
  • Service plan 5
  • Cost 4
  • Mobile internet speed 4

Customers don't like

  • Horrible customer service68
  • Customer service staff30
  • Being lied to29
  • Misleading terms of service27
  • Incompetence of customer service11
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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