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Legacy Inmate Communications

Telecommunications
Has verified representatives
  • 0 ISSUES RESOLVED
  • 158 TOTAL REVIEWS
  • $2.9K CLAIMED LOSSES
  • $47 AVERAGE LOSS
1.2
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Billing Practices
  • I love talking to my fiance 2
  • Cs rep gave me explanations 1

Customers don't like

  • Charge alot without people knowing8
  • Deceptive rate disclosure6
  • Legacy communication3
  • It echos my voice2
  • Not the same price2

Products by Legacy Inmate Communications

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Ooma

Telecommunications
  • 0 ISSUES RESOLVED
  • 46 TOTAL REVIEWS
  • $3.4K CLAIMED LOSSES
  • $199 AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Billing Practices
  • Solid phone service at little cost 2
  • Friendly customer service 1
  • Initial service 1
  • Old style answering machine 1
  • Price until i canceled 1

Customers don't like

  • Unauthorized charges to my card3
  • Customer service is not helpful3
  • Customer service2
  • Hidden fees requiring customer to cancel upgraded service2
  • Customer service practices2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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