PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Palm Harbor Homes and Legacy Housing as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Palm Harbor Homes
Legacy Housing

Palm Harbor Homes and Legacy Housing Overview

Total reviews
109
69
Company responses
0
29
Issues resolved
0
0

Palm Harbor Homes was first mentioned on PissedConsumer on Oct 14, 2008 and since then this brand received 109 reviews. It is 40 reviews more than Legacy Housing received since May 21, 2010.

Palm Harbor Homes and Legacy Housing Consumer Ratings

Rank
279 out of 2744 in Construction and Repair category
130 out of 2744 in Construction and Repair category
Customer service
238 in category
135 in category
Product or Service Quality
256 in category
145 in category
Staff
232 in category
126 in category

According to consumer ratings and reviews, Legacy Housing ranks 149 points higher in the Construction and Repair category than Palm Harbor Homes. People gave Palm Harbor Homes 1.3 stars for Customer service criterion in Construction and Repair category and it is 484 points higher than the worst rated brand in this category. At the same time, Legacy Housing was rated 2.1 stars for Customer service criterion in this category and it is 587 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Legacy Housing has a higher rating than Palm Harbor Homes. Regarding Staff criterion, consumers gave Palm Harbor Homes 1.5 stars and it is 68% greater than other in category. Legacy Housing however was rated 2.3 stars and it is 83% greater than other in category.

Palm Harbor Homes and Legacy Housing Rating Details

Customer service
1.3 (36 reviews)
2.1 (38 reviews)
Reviewer's quote

...PLEASE DON'T BUY FROM THIS COMPANY THEY BUILD POOR QUALITY HOMES THAT LOOK NICE AND THEIR CUSTOMER SERVICE STINKS. THEY NEVER ANSWER THE PHONE, IT JUST GOES TO AND ANSWERING MACHINE, THEN THEY DON'T RETURN YOUR CALLS!!!..

Carrol C

I am very pleased with the customer service Heritage Housing in Mount Pleasant offered me and my family. Great team, ask for the General Manager Deyanira Avilez..

Cynthia
Product or Service Quality
1.3 (31 reviews)
2.1 (38 reviews)
Reviewer's quote

At every turn their warranty team tries to lay the blame for their *** quality on me somehow!! This is the worst work, and company I have ever had to deal with in my life. A brand-new home, built like crap, and somehow it is my fault. The only fault I can see, is having purchased a home from them,...

Cadin

...There is a built in porch at end of the house amd where it pairs together the support beams are two inches from matching up! *** poor quality for a new home..

Terry D
Staff
1.5 (30 reviews)
2.3 (35 reviews)
Reviewer's quote

Looked at a home on 30 November thought it was the right one. Had to get the wife on board so I gave them a 500 dollar deposit. The instructions were not to do anything until the third of December. I was ignored and the paper work went in the same day which was a Saturday. Went back on Monday too...

Julieth

The staff is so friendly, easy to get in touch with, and knowledgeable of everything we needed to know. Danielle Morgan is our salesperson and has been so amazing and personable in our process of buying our first home. Shea Maddox has helped us greatly and we are very thankful for such a stress...

Ashley N

Palm Harbor Homes and Legacy Housing Pros and Cons

Pros
  • Product fit our needs and budget
  • Actual home we wanted to buy
  • Lois
  • Floor plans
  • Staff
  • Product would be ok with better follow-on service
Cons
  • Customer service
  • Poor quality and workmanship for the price
  • Are cheap
  • Quality
  • Poor customer service after-sale
  • Customer service

Palm Harbor Homes and Legacy Housing Most Positive Reviews

Top rated reviews
5

I am so sorry that many of you are having such problems with your Pearl Harbor Home.

We moved into our home in 2010....

5

I am very pleased with the customer service Heritage Housing in Mount Pleasant offered me and my family. Great team,...

Palm Harbor Homes and Legacy Housing Most Critical Reviews

Lowest rated reviews
1

I gave my daughter and husband money to get a Cerfifide Palm Harbor home and land from these people in May. Big mistake....

1

I bought a new 2013 100,00 house from legacy in May I was told by the retailer to submit a30 day repair list to be serv...

Palm Harbor Homes and Legacy Housing Latest Reviews

Recent published reviews
1

Looked at a home on 30 November thought it was the right one. Had to get the wife on board so I gave them a 500 dollar d...

Read all 109 reviews
1

These moble home have more problems tha any other. Mobel homes ive seen out thier i worked at the one in lytle tx thy...

Read all 69 reviews

Palm Harbor Homes and Legacy Housing Products and Services

Most reviewed product and services
  • Palm Harbor Homes Mobile Home (25 reviews)
  • Palm Harbor Homes Customer Care (7 reviews)
  • Palm Harbor Homes Home Buying (3 reviews)
  • Legacy Housing Mobile Home (24 reviews)
  • Legacy Housing Sales Representative (3 reviews)
  • Legacy Housing 3680 Mobile Home (2 reviews)