Le Vian vs Zales

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Le Vian

Luxury / Jewelry
  • 3 ISSUES RESOLVED
  • 54 TOTAL REVIEWS
  • $26.6K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
2.0
Customer service
Discounts and Special Offers
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Loved the ring 4
  • Beautiful products but poor quality 2
  • Chocolate diamonds made the aquamarine stand out 1
  • Style of ring 1
  • I like the color of the band and the style 1

Customers don't like

  • Quality and warranty7
  • Bad design diamonds fall out center sto e cracked2
  • Quality or issues resolution2
  • Very poor quality2
  • Poor workmanship the diamonds fall out of ring1

Products by Le Vian

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Zales

Luxury / Jewelry
  • 1 ISSUES RESOLVED
  • 301 TOTAL REVIEWS
  • $100K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.5
Customer service
Discounts and Special Offers
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Product quality 2
  • Customer service at the store 1
  • Given the runaround 1
  • Ordering process 1
  • Website 1

Customers don't like

  • Customer service15
  • Quality10
  • Lies9
  • Poor workmanship7
  • Poor product6

Products by Zales

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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