PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about The Bradford Exchange United Kingdom and Le Vian as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

The Bradford Exchange United Kingdom
Le Vian

The Bradford Exchange United Kingdom and Le Vian Overview

Total reviews 48 109
Company responses 0 0
Issues resolved 0 4

The Bradford Exchange United Kingdom and Le Vian Consumer Ratings

Rank
268 out of 855 in Jewelry and Accessories category
101 out of 855 in Jewelry and Accessories category
Customer service
134 in category
No votes
Exchange, Refund and Cancellation Policy
248 in category
No votes
Price Affordability
187 in category
No votes
Delivery Service
127 in category
No votes

The Bradford Exchange United Kingdom and Le Vian Rating Details

Customer service
1.1 (16 reviews)
No votes
Reviewer's quote

...now in the middle of November 2016 and I am still chasing a full refund (unfortunately I made the mistake of paying for this item in one go - £159) Their customer service is a joke but if they think that I am going to give up on this refund they are very much mistaken. Will never ever purchase anything from the...

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...I spoke with customer service manager and she won't do anything about it. She says, "you can send it in and we will evaluate it, no promises". This is so disheartening...

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Exchange, Refund and Cancellation Policy
1 (11 reviews)
No votes
Reviewer's quote

I thlnk Bradford Exchange has no thought for is customers I have been with them from 1990 I have lots of dolls and things from them but I have not had so many letters from them as I have these last six months saying I own them money so my rating for them is o ..

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...It was too late to return the ring for a full refund by then. I have since returned the ring 12 times for diamonds. They "said" the replace the ring with a new one a couple of months ago because I had had so much trouble with it...

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Price Affordability
1.6 (9 reviews)
No votes
Reviewer's quote

I purchased an Avery doll on the 12th of August 2019, delivery was confirmed via email of 2-10 days. It is the 9th of September 2019 and I have not received the doll. I have also called and was told by an automated service, I would get a call back within 8 working hours, nobody called back I have...

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...I have opted to take it to my local jewelry for that price. I will not buy another Le vian the Warranty seems quite worthless. Guess it makes a good selling point though, just an untrue one..

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Delivery Service
1.1 (8 reviews)
No votes
Reviewer's quote

...p&p, online, using a unique reference number by the 19/12/16 to assure delivery by Christmas. I paid £19. 99 and saw the amount show I g as authorised on my bank account however it did not debit for what ever reason...

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I am glad their customer service is good, but the ring and quality stinks. My wife's band is levian and so far hers has been good, and I have chocolate diamond and rose gold post earring that have been fine, but I only wore them twice. I hope they can resolve this issue for good now, because I am...

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The Bradford Exchange United Kingdom and Le Vian Pros and Cons

Pros
  • Nowt
  • Absolutely nowt
  • Loved the ring
  • Style of ring
  • I like the color of the band and the style
Cons
  • Given the runaround
  • Fraudulent marketing
  • Entire service
  • Quality or issues resolution
  • Quality and warranty
  • Stones fall out of many rings as well as my own

The Bradford Exchange United Kingdom and Le Vian Most Positive Reviews

Top rated reviews
No votes
5

If you buy a Le Vian ring, and you let a jeweler size it up or down too much, you are going to lose stones. If you can,...

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No votes
5

I had purchased a Grape Amethyst Le Vian ring at Macy's to replace the original wedding ring and had no idea that they...

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The Bradford Exchange United Kingdom and Le Vian Most Critical Reviews

Lowest rated reviews
1

I ordered a ring set in April I was told I had to pay my first instalment before delivery, no problem there as it was an...

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1

August 2014 I purchased a very beautiful LeVian ring at the LeVian trunk show at Kay Jewelers in Kokomo, Indiana. I had...

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1

I ordered a Christmas decoration from The Bradford Exchange on 11th August 2014. I paid by 3 monthly instalments. When...

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1

I bought a beautiful Levian Choc.&white diamond crossover band, very pricey ~ worst money I ever spent! The thin...

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The Bradford Exchange United Kingdom and Le Vian Latest Reviews

Recent published reviews
No votes

Have ordered Ultimate Disney MB. Order number294114. have now tried to make a payment on line and by phone. Payment...

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No votes

My story sounds similar my ring has spent more time being repaired than in my hand. Purchased it at Macys it is back in...

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1

I ordered an item which was 4 instalments of 19.99. My second instalment they took one thousand nine hundted and ninety...

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No votes

I need an arm replaced on my watch. Apparently them mechanisms was broken during repair.

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The Bradford Exchange United Kingdom and Le Vian Products and Services

Most reviewed product and services
  • The Bradford Exchange United Kingdom Shipping Service (4 reviews)
  • The Bradford Exchange United Kingdom Birthday Sterling Silver Ring (1 review)
  • Le Vian Ring (77 reviews)
  • Le Vian Ring Repair (5 reviews)
  • Le Vian Watch (3 reviews)