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Lbf Travel

Travel Agencies
  • 0 ISSUES RESOLVED
  • 110 TOTAL REVIEWS
  • $60.7K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.1
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Nothing in retrospect 1
  • Very frustrating experience 1
  • Very irritating and impossible to deal with 1
  • Worse experience ever 1

Customers don't like

  • Arrogance2
  • No actual service received from customer service2
  • Cancelled tickets with no previous contact2
  • Difficulty contacting customer service2
  • Paying for reserved seats when i actually had no seats reserved1
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Travelocity

Travel Agencies
  • 0 ISSUES RESOLVED
  • 563 TOTAL REVIEWS
  • $220K CLAIMED LOSSES
  • $849 AVERAGE LOSS
1.4
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Will never use again 10
  • E-mail confirmation 3
  • Prices 3
  • Website 3
  • Nice customer service people 1

Customers don't like

  • Poor customer service23
  • Outright lies10
  • Horrible interaction experience7
  • Huge hassle7
  • Policies5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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