Start a new comparison
Delete

Lbf Travel

Travel Agencies
  • 0 ISSUES RESOLVED
  • 118 TOTAL REVIEWS
  • $65.3K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
1.1
Customer service
Exchange, Refund and Cancellation Policy
Website
Staff
Discounts and Special Offers
  • Very irritating and impossible to deal with 1
  • Intial converastion 1

Customers don't like

  • No communication about flight time change3
  • Customer service3
  • Cancelled tickets with no previous contact2
  • No actual service received from customer service1
  • Kept my money and were extremely rude1
Delete

Travelocity

Travel Agencies
  • 0 ISSUES RESOLVED
  • 588 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $839 AVERAGE LOSS
1.4
Customer service
Exchange, Refund and Cancellation Policy
Website
Staff
Discounts and Special Offers
  • Will never use again 11
  • Website 3
  • Prices 3
  • E-mail confirmation 3
  • Nice customer service people 1

Customers don't like

  • Poor customer service11
  • Outright lies5
  • Huge hassle5
  • Long wait times on phone4
  • That they passed the buck to the airlines2
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Terms of Service
Post Comment
Cancel