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Lbf Travel

Travel Agencies
  • 0 ISSUES RESOLVED
  • 120 TOTAL REVIEWS
  • $65.7K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.1
Customer service
Exchange, Refund and Cancellation Policy
Website
Staff
Discounts and Special Offers
  • Very irritating and impossible to deal with 1
  • Intial converastion 1

Customers don't like

  • No communication about flight time change3
  • Customer service3
  • Cancelled tickets with no previous contact2
  • No actual service received from customer service1
  • Know not they charge for same ticket twice1
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Orbitz

Travel Agencies
  • 3 ISSUES RESOLVED
  • 375 TOTAL REVIEWS
  • $200K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.5
Customer service
Exchange, Refund and Cancellation Policy
Website
Staff
Discounts and Special Offers
  • Easy to book 3
  • Price 2
  • Easiness 2
  • Site filters 1
  • Convenience 1

Customers don't like

  • Customer service19
  • Poor contact information4
  • Ability to change4
  • No refund for their mistake3
  • Near useless website3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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