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Lbf Travel

Travel Agencies
  • 0 ISSUES RESOLVED
  • 112 TOTAL REVIEWS
  • $60.7K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.1
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Nothing in retrospect 1
  • Very frustrating experience 1
  • Very irritating and impossible to deal with 1
  • Worse experience ever 1

Customers don't like

  • Arrogance2
  • No actual service received from customer service2
  • Cancelled tickets with no previous contact2
  • Difficulty contacting customer service2
  • Paying for reserved seats when i actually had no seats reserved1
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Orbitz

Travel Agencies
  • 3 ISSUES RESOLVED
  • 360 TOTAL REVIEWS
  • $190K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.4
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Easy to book 3
  • Price 2
  • Complaint solved after i had sent out almost 400 emails 1
  • Site filters 1
  • Easiness 1

Customers don't like

  • Customer service13
  • Ability to change7
  • Customer dis-service6
  • Poor data handling5
  • To be lied to4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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