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Lbf Travel

Travel Agencies
  • 0 ISSUES RESOLVED
  • 115 TOTAL REVIEWS
  • $63.1K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
1.1
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Intial converastion 1
  • Very irritating and impossible to deal with 1

Customers don't like

  • No communication about flight time change2
  • Cancelled tickets with no previous contact2
  • Customer service2
  • Difficulty contacting customer service1
  • No actual service received from customer service1
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Onetravel

Travel Agencies
  • 2 ISSUES RESOLVED
  • 231 TOTAL REVIEWS
  • $83.6K CLAIMED LOSSES
  • $889 AVERAGE LOSS
1.3
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Cheap price 1
  • Easy use of website 1
  • Great web site 1
  • Low price 1
  • This company and responsible 1

Customers don't like

  • Scam data on website4
  • Difficulty getting refund4
  • Price fraud4
  • Service3
  • Trickery2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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