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Lbf Travel

Travel Agencies
  • 0 ISSUES RESOLVED
  • 120 TOTAL REVIEWS
  • $65.7K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.1
Customer service
Exchange, Refund and Cancellation Policy
Website
Staff
Discounts and Special Offers
  • Very irritating and impossible to deal with 1
  • Intial converastion 1

Customers don't like

  • No communication about flight time change3
  • Customer service3
  • Cancelled tickets with no previous contact2
  • No actual service received from customer service1
  • Know not they charge for same ticket twice1
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OneTravel

Travel Agencies
  • 2 ISSUES RESOLVED
  • 260 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.3
Customer service
Exchange, Refund and Cancellation Policy
Website
Staff
Discounts and Special Offers
  • This company and responsible 1
  • Low price 1
  • Last representative i spoke to 1
  • Great web site 1
  • Easy use of website 1

Customers don't like

  • Terrible customer service7
  • Scam data on website5
  • Difficulty getting refund5
  • Price fraud4
  • Service3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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