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Lbc Express

Shipping
  • 16 ISSUES RESOLVED
  • 1324 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $8.6K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Turnaround Time
Billing Practices
  • Very irritating 13
  • Outlets are everywere 9
  • Customer service 4
  • Online tracking 4
  • Still loyal to lbc 3

Customers don't like

  • Delayed delivery30
  • Poor service17
  • Lack of communication14
  • Delivery13
  • Poor customer service8
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Ups

Shipping
  • 21 ISSUES RESOLVED
  • 4707 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $912 AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Turnaround Time
Billing Practices
  • Tracking tool 22
  • Its just this order i am very upset with ups about 5
  • Tracking our packages 5
  • Phone number to chase up 3
  • Transport time 3

Customers don't like

  • Poor customer service70
  • Delivery52
  • Customer service agent30
  • Unethical business practices30
  • Incompetent delivery driver21
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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