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Lbc Express

Shipping
  • 13 ISSUES RESOLVED
  • 1131 TOTAL REVIEWS
  • $1.3M CLAIMED LOSSES
  • $9.5K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Turnaround Time
Billing Practices
  • Very irritating 11
  • Outlets are everywere 7
  • Very bad 5
  • Customer service 4
  • Still loyal to lbc 3

Customers don't like

  • Delayed delivery54
  • Poor service30
  • Lack of communication27
  • Delivery19
  • Inefficient and very poor service13
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Ups

Shipping
  • 17 ISSUES RESOLVED
  • 4463 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $928 AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Turnaround Time
Billing Practices
  • Tracking tool 21
  • Awful 5
  • Tracking our packages 5
  • Its just this order i am very upset with ups about 4
  • Very bad 4

Customers don't like

  • Poor customer service141
  • Delivery125
  • Unethical business practices68
  • Customer service agent62
  • Incompetent delivery driver39
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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