PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about UPS Store and LBC Express as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

UPS Store
LBC Express

UPS Store and LBC Express Overview

Total reviews 632 2926
Company responses 1 0
Issues resolved 6 24

UPS Store and LBC Express Consumer Ratings

Rank
151 out of 1062 in Transportation and Logistics category
159 out of 1062 in Transportation and Logistics category
Customer service
115 in category
No votes
Product or Service Quality
108 in category
No votes
Diversity of Products or Services
97 in category
No votes
Website
96 in category
No votes

UPS Store and LBC Express Rating Details

Customer service
1.4 (178 reviews)
No votes
Reviewer's quote

...Ive called the ups customer service several times with no success with getting my package redelivered. Im still waiting to receive my package..

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In terms of customer service and delivery, we're always having a hard time contacting them. Please improve..

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Product or Service Quality
1.5 (129 reviews)
No votes
Reviewer's quote

...! I explained that I would pick up my item on Friday 06-19-2020 however I decided to go over and pick up my package on 06-16-2020 after work and your Customer Service representative need a vacation. Their was a old white guy over by returns and shipment that asked me what the *** was I coming in there tearing up the dam place because one of the horses that you use to block off a section so that a person doesnt fall in a wet spot fell over underneath ...

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...Good service from Lawrence. Now it is up to Melbourne and Singapore..

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Diversity of Products or Services
1.9 (101 reviews)
No votes
Reviewer's quote

...They need to remove these services from their ads. This branch reflects poorly upon the brand name. The attitude is incredible, but perhaps there is more to the ill will here that I do not understand...

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...4boxes Cash on Pickup at LBC Bulakan Bulacan branch last Friday August 14, 2020 to Tuktukan Taguig City Branch but my concerned is its already 1week but the products is not there. Here are the tracking numbers (3132 1219 3282) (3132 1219 3272) (3132 1215 8203) (3132 1219 3262). Kindly take actions before the foods gets...

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Website
2 (97 reviews)
No votes
Reviewer's quote

I ordered 10 yard signs from your UPS Store website. I specified that I wanted the same image on both sides of the yard signs. When I received the signs they were only printed on ONE side...

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...I check it on the website. This what I see We tried to deliver your shipment but recipient is unknown at the given address. Please get in touch with us through our official customer care channels...

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UPS Store and LBC Express Pros and Cons

Pros
  • Convenient location
  • Location
  • Clean
  • Very irritating
  • Hassle and unprofessional
  • Customer service
Cons
  • Customer service
  • Way i was treated
  • Store employees
  • Delayed delivery
  • Poor service
  • Poor customer service

UPS Store and LBC Express Most Positive Reviews

Top rated reviews
5

UPS store Westminster Blvd. is a pleasure to do business with. The owner is pleasant, friendly, and cares about his...

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5

Shipments from LBC in the states to Philippines are being delayed for complete inspection in port of LA. Why? Someone...

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5

Paid $40 premium for small package to be delivered to Canada. Item went to UPS Canadian depot where it was held up for...

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5

May padala po sakin na isang cp I phone5 dto sa LBC pinabili q sa pamangkin ko,hinulog nuong Dec 12,2014,until now...

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UPS Store and LBC Express Most Critical Reviews

Lowest rated reviews
1

I shipped a large package to a NJ residence via the UPS Store on Zafarano in Santa Fe, NM. The label included the...

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1

I was just calling to check the status of my box that was sent to me by my mother. I was assisted by several...

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1

I ship with UPS almost daily. I do warranty work for another company and ship on both their account and my own. While us...

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1

I'll tell you my experience with LBC soon but for now I'll just post the email of the Vice President – Europe. This said...

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UPS Store and LBC Express Latest Reviews

Recent published reviews
1

DoUnprofessional And rude employees
Dont talk straight and if you are just dropping off something to amazon, they will sh...

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1

Napaka tamad , expected delivery today and then another day , i m waiting still waiting the courier when i checked...

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1

My name is Christina Oliva and I will have a package being returned to your store September 3.
1Z3Y19411283770144 Here is...

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1

Binuksan po ang package ko ng lbc personnel Tubod branch, tubod lanao del norte, mindanao. Binalak nila nakawin dahil...

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UPS Store and LBC Express Products and Services

Most reviewed product and services
  • Ups Store Customer Care (73 reviews)
  • Ups Store Owner (27 reviews)
  • Ups Store Shipping Service (13 reviews)
  • Lbc Express Delivery Service (873 reviews)
  • Lbc Express Customer Care (185 reviews)
  • Lbc Express Door-to-door Delivery Service (167 reviews)