PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about LBC Express and Stevens Transport as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

LBC Express
Stevens Transport

LBC Express and Stevens Transport Overview

Total reviews
2124
94
Company responses
0
0
Issues resolved
21
0

LBC Express was first mentioned on PissedConsumer on Jun 8, 2010 and since then this brand received 2124 reviews. It is 2030 reviews more than Stevens Transport received since Feb 1, 2008.

LBC Express and Stevens Transport Consumer Ratings

Rank
141 out of 1687 in Transportation and Logistics category
54 out of 1687 in Transportation and Logistics category
Customer service
114 in category
53 in category
Product or Service Quality
103 in category
55 in category
Website
130 in category
77 in category

According to consumer ratings and reviews, Stevens Transport ranks 87 points higher in the Transportation and Logistics category than LBC Express. People gave LBC Express 1.3 stars for Customer service criterion in Transportation and Logistics category and it is 267 points higher than the worst rated brand in this category. At the same time, Stevens Transport was rated 2.3 stars for Customer service criterion in this category and it is 328 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Stevens Transport has a higher rating than LBC Express. Regarding Website criterion, consumers gave LBC Express 1.7 stars and it is 66% greater than other in category. Stevens Transport however was rated 2.3 stars and it is 80% greater than other in category.

LBC Express and Stevens Transport Rating Details

Customer service
1.3 (688 reviews)
2.3 (13 reviews)
Reviewer's quote

...Di na nga nagpapakilala, sila pa ang may modong manigaw ng customer. Iseminar nyo ulit yang mga driver nyo sa maynila. Mga walang respeto!..

Chona G

Truck #16115 Drives 30 to 35 MPH in 55 MPH and makes it extremely difficult to impossible for following traffic to pass truck #16115. Paved shoulder often plenty wide but truck to rude to allow following traffic to pass. Truck speeds up to 55 MPR only in zones where following traffic might...

James L
Product or Service Quality
1.4 (557 reviews)
2.2 (9 reviews)
Reviewer's quote

The costumer service did not even tried to process my parcel and keep on passing the job from one to another. The sender even came personally twice to the the origin branch but just gave her a number to call then the number is in a very far different branch where the parcel should be sent. They did...

PissedConsumer1720464

Your trainer is very rude and does not know what she is doing. I fill sorry for what the tranee is going through truck numbers is 30746 please help that lAdy

PissedConsumer1158785
Website
1.7 (549 reviews)
2.3 (9 reviews)
Reviewer's quote

...Our area is not on LBC's website list of undeliverable areas. Last time I ordered something from Lazada, LBC never contacted me but just shipped it back next day as out-of-service area. (Ninja Van delivers here from Puerto)...

Dana G

Current driver and in telling you to stay the *** away

PissedConsumer1082351

LBC Express and Stevens Transport Pros and Cons

Pros
  • Very irritating
  • Outlets are everywere
  • Rate of delivery
  • Stevens transport
Cons
  • Delayed delivery
  • Poor service
  • Poor customer service
  • Driver 16115

LBC Express and Stevens Transport Most Positive Reviews

Top rated reviews
5

Shipments from LBC in the states to Philippines are being delayed for complete inspection in port of LA. Why? Someone...

5

An hit and run in Ohio dublj 12187

LBC Express and Stevens Transport Most Critical Reviews

Lowest rated reviews
1

I was just calling to check the status of my box that was sent to me by my mother. I was assisted by several...

1

This company is HORRIFIC my husband has been gone since september on stevens campus trying to find a trainer for 2...

LBC Express and Stevens Transport Latest Reviews

Recent published reviews

They are liars. They said they tried to deliver but never showed up No text no call.

Read all 2124 reviews
1.9

Truck #16115 Drives 30 to 35 MPH in 55 MPH and makes it extremely difficult to impossible for following traffic to pass...

Read all 94 reviews

LBC Express and Stevens Transport Products and Services

Most reviewed product and services
  • Lbc Express Delivery Service (745 reviews)
  • Lbc Express Customer Care (162 reviews)
  • Lbc Express Door-to-door Delivery Service (99 reviews)
  • Stevens Transport Vehicle Driver (3 reviews)
  • Stevens Transport Customer Care (2 reviews)