Start a new comparison
Delete

Lbc Express

Shipping
  • 16 ISSUES RESOLVED
  • 1395 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $8.4K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Turnaround Time
Billing Practices
  • Very irritating 13
  • Outlets are everywere 9
  • Online tracking 4
  • Customer service 4
  • Still loyal to lbc 3

Customers don't like

  • Delayed delivery25
  • Poor service17
  • Lack of communication14
  • Delivery13
  • Poor customer service9
Delete

Ontrac

Shipping
  • 0 ISSUES RESOLVED
  • 126 TOTAL REVIEWS
  • $6.6K CLAIMED LOSSES
  • $199 AVERAGE LOSS
1.2
Customer service
Website
Diversity of Products or Services
Turnaround Time
Billing Practices
  • Totally exasparated 3
  • Befuddled ignorance 3
  • How customer service totally ignored me 2
  • Customer service rep 2
  • Alleged lower delivery prices 1

Customers don't like

  • Not delivered3
  • Inept3
  • Ontrac does not use gps to find address2
  • One customer service agent working for entire company apparently2
  • Never once on time2
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Terms of Service
Post Comment
Cancel