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Ninja Van
LBC Express
i
Ninja Van

Ninja Van

1.5
?

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  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 402 TOTAL REVIEWS
Rank
150 out of 1653
in Transportation and Logistics category
Rating Details
Customer service
Product or Service Quality
Tracking Tool
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    0
  • SUCCESSFUL
    0%
  • AVG CALL DURATION
    00:00
  • ISSUES RESOLVED
    0%
Top Products and Services
1.4
263 reviews
1.2
33 reviews
1.7
11 reviews
LBC Express

LBC Express

1.5
?

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  • 20 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1985 TOTAL REVIEWS
Rank
135 out of 1653
in Transportation and Logistics category
Rating Details
Customer service
Product or Service Quality
Tracking Tool
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    1500
  • SUCCESSFUL
    41%
  • AVG CALL DURATION
    04:00
  • ISSUES RESOLVED
    16%
Top Products and Services
1.6
731 reviews
1.8
153 reviews

How would you compare Ninja Van vs LBC Express?

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BrainyDhole574
#1679238

I live on Boracay Island. Ninja Van does not have an office here.

LBC DOES. This makes a big difference because LBC will hold a parcel as long as 3 days if necessary, giving the customer the convenience and flexibility in getting the parcel. Ninja Van NEVER provides a delivery schedule in the preceding 48 hours prior to delivery, thereby keeping the customer in the dark, sitting and waiting to hear from the driver. Ninja Van tracking can be described as WORTHLESS!

All you get is; "DELIVERY PENDING", which can go on for a week without any useful update. From the Ninja tracking page online, there is no way to contact customer service. You must do a search to find an email or telephone number.

In my last order of 8 items, 3 got LOST!! This worse than UNACCEPTABLE!

Anonymous
#1480569

LBC is way better then Ninja van. They do not misroute parcels and they deliver these on the said date unlike ninja van that continues to infuriate its customers with poor quality of their service.

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