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Lbc Express

Shipping
  • 15 ISSUES RESOLVED
  • 1248 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $9K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Very irritating 13
  • Outlets are everywere 9
  • Customer service 4
  • Online tracking 4
  • Still loyal to lbc 3

Customers don't like

  • Delayed delivery30
  • Poor service17
  • Lack of communication14
  • Delivery13
  • Very frustrating5
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Master Spas

Plumbing fixtures
  • 1 ISSUES RESOLVED
  • 106 COMPANY RESPONSES
  • 149 TOTAL REVIEWS
4.6
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • What they sold me 2
  • Hot tub itself 2
  • Master blaster foot jets 2
  • Store that we bought our spa from has done their 1
  • Very convincing to sell the product 1

Customers don't like

  • Customer service3
  • Poor service2
  • Post sale customer service2
  • Service fee1
  • You did not stand behind your producct1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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