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Lazboy

Furniture and Decor
Has verified representatives
  • 7 ISSUES RESOLVED
  • 170 COMPANY RESPONSES
  • 706 TOTAL REVIEWS
  • $520K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
2.3
Customer service
Staff
Reliability
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Chair 4
  • That it once was a good brand 4
  • Recliner easy up down 4
  • Sales personnel 4
  • Store layout 3

Customers don't like

  • Not good quality26
  • Bad customer service20
  • Lack of warranty service8
  • Resolution of the problem8
  • Poor extended warranty7
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Value City Furniture

Furniture and Decor
  • 0 ISSUES RESOLVED
  • 509 TOTAL REVIEWS
  • $270K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.8
Customer service
Staff
Reliability
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Sales people 5
  • Sales manager 1
  • Sales rep 1
  • Selection 1
  • Showroom display 1

Customers don't like

  • Rude customer service9
  • Quality of furniture6
  • Not profesional manager4
  • Repair4
  • Quality of furniture and repair4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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