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Lazboy

Furniture and Decor
Has verified representatives
  • 11 ISSUES RESOLVED
  • 336 COMPANY RESPONSES
  • 935 TOTAL REVIEWS
  • $690K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
2.4
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Chair 5
  • That it once was a good brand 4
  • Sales personnel 4
  • Recliner easy up down 4
  • Good delivery service 4

Customers don't like

  • Bad customer service28
  • Not good quality13
  • Resolution of the problem5
  • Do not stand by their product5
  • Poor extended warranty4
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Ultra Shield

Furniture and Decor
  • 0 ISSUES RESOLVED
  • 120 TOTAL REVIEWS
  • $47.5K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.4
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Honoring the 5 year protection plan 1

Customers don't like

  • Poor customer service and warranty10
  • Poor customer service9
  • Bad follow through6
  • Did not deliver what was promised5
  • Poor costumer service4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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