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Lazboy

Furniture and Decor
Has verified representatives
  • 8 ISSUES RESOLVED
  • 236 COMPANY RESPONSES
  • 781 TOTAL REVIEWS
  • $570K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
2.4
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Chair 5
  • Good delivery service 4
  • Recliner easy up down 4
  • Sales personnel 4
  • That it once was a good brand 4

Customers don't like

  • Not good quality14
  • Bad customer service8
  • Resolution of the problem5
  • Do not stand by their product4
  • Responce i got from lazyboy3
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Southern Motion Furniture

Furniture and Decor
  • 0 ISSUES RESOLVED
  • 322 TOTAL REVIEWS
  • $430K CLAIMED LOSSES
  • $3K AVERAGE LOSS
1.6
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • I have only delt with the store i purchased from 9
  • Color 8
  • Comfort 8
  • Look of the sofa 7
  • Comfort quality 6

Customers don't like

  • Inferior quality for the price7
  • Quality and wearability6
  • Cannot find any phone number to contact them5
  • Quality5
  • Really bad quality4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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